Facilities Management Operations Lead – Soft Services

Transguard Group; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

Transguard Group in Dubai is seeking an Operations Manager-Facilities Management Soft Services to lead cleaning operations, ensure service quality, and uphold client satisfaction. You will manage staff, schedules, budgets, and safety protocols while coordinating with internal stakeholders for new contracts and site inspections.

The role requires strong leadership, problem-solving abilities, and proficiency in CAFM systems, with a valid UAE driving license and excellent English communication.

Qualifications

• 3-5 years’ experience in facilities management or similar.
• Bachelor’s degree required.
• Certified in BICS preferred.
• Excellent English written and communication skills.
• Valid UAE driving license.
• Proficient in CAFM and reporting systems.

Responsibilities

• Oversee cleaning operations to ensure high-quality service.
• Manage staffing, scheduling, and KPIs to meet contract requirements.
• Coordinate with internal stakeholders for contract mobilization.
• Maintain client relationships with regular meetings and updates.
• Monitor budgets and identify cost-saving opportunities.
• Ensure compliance with health, safety regulations and company policies.
• Identify and implement process improvements and innovative cleaning solutions.

Skills

Leadership

Staff management

Operations coordination

Education

Bachelor’s degree

Tools

CAFM systems

Job description

Transguard Group in Dubai is seeking an Operations Manager-Facilities Management Soft Services to lead cleaning operations, ensure service quality, and uphold client satisfaction. You will manage staff, schedules, budgets, and safety protocols while coordinating with internal stakeholders for new contracts and site inspections.

The role requires strong leadership, problem-solving abilities, and proficiency in CAFM systems, with a valid UAE driving license and excellent English communication.