Head of Soft Services (Facility Management)

Tanqeeb; Dubai; On-site; AED 600,000 - 900,000; Full time

Job summary

Tanqeeb in Dubai is seeking a Head of Soft Services to lead large-scale soft services operations across multiple contracts and sites. This senior leadership role focuses on service delivery, workforce management, and client relationships.

Candidates should have proven experience managing 400+ soft-services staff, a strong cleaning operations background, and UAE/GCC experience. Arabic language skills are an advantage, with excellent leadership and commercial awareness.

Qualifications

• Senior Soft Services / Cleaning / FM professional
• Strong service-provider background
• Demonstrated management of 400+ soft-services workforce
• UAE experience preferred; GCC-based candidates with previous UAE experience also considered

Responsibilities

• Lead large-scale soft services operations across multiple contracts and sites
• Oversee workforce operations, client relationships, and contract profitability
• Drive service quality and operational performance across the portfolio

Job description

Head of Soft Services (Facility Management) – FM Service Provider – Dubai, UAE

We are currently seeking a Head of Soft Services (Facility Management) for a Dubai-based integrated facilities management and contracting company serving across the UAE.The Head of Soft Services to lead and oversee large-scale soft services operations for a major facilities management service provider in the UAE. This is a senior leadership position responsible for managing high-volume service delivery, workforce operations, client relationships, operational performance, and commercial outcomes across multiple contracts and sites. Candidates must have proven experience managing a large soft-services workforce.

Arabic speaker is considered as an advantageSenior Soft Services / Cleaning / FM professionalStrong service-provider backgroundDemonstrated management of 400+ soft-services workforceLarge workforce management experience strongly preferredStrong cleaning operations backgroundUAE experience preferred; GCC‑based candidates with previous UAE experience also consideredStrong leadership, communication and client‑management skillsCommercially aware with the ability to balance service quality, workforce requirements and contract profitability