F&B Sales & Delivery Coordinator

The Greater Change; Dubai; On-site; AED 67,000 - 78,000; Full time

Benefits offered by this job

Salary: AED 6,000 - AED 7,000 per mês

Other benefits per UAE Labour Law

Job summary

The Greater Change is seeking a Sales & Logistics Coordinator in Dubai to streamline orders and delivery operations across UAE. You will coordinate between customers, sales teams, warehouses, and drivers to ensure on-time, accurate fulfillment in a fast-paced environment.

The role favors candidates with 1-3 years in sales coordination or logistics, experience in Food & Beverage or FMCG, and proficiency with Zoho CRM/ERP. Proactive communication and strong Excel skills are essential.

Qualifications

• 1-3 years in Sales Coordination, Logistics Coordination, Customer Service, Order Management, or Sales Support.
• Previous experience in Food & Beverage, FMCG, Distribution, or HORECA preferred.
• Experience using CRM/ERP systems; Zoho experience is a strong advantage.
• Knowledge of UAE locations, delivery routing, and logistics coordination.
• Excellent communication and stakeholder management skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Excel and reporting.
• Ability to coordinate effectively across sales, warehouse, logistics, and customer teams.

Responsibilities

• Process and track customer orders from placement through successful delivery.
• Maintain accurate customer, pricing, and contract records within CRM/ERP systems
• Prepare quotations, proposals, and sales reports
• Manage customer inquiries, product sample requests, and follow-up communications
• Support onboarding of new customer accounts including cafés, restaurants, hotels, and retail outlets
• Assist with product launches, promotions, and pricing updates
• Coordinate effectively with the sales team to ensure smooth order fulfillment
• Coordinate daily delivery schedules with drivers and dispatch teams
• Support route planning and route optimization across the UAE
• Monitor delivery progress and resolve delays, failed deliveries, returns, and customer issues
• Coordinate fleet availability against daily and weekly order volumes
• Monitor stock availability and communicate potential fulfillment challenges
• Liaise with warehouse teams to ensure timely order picking and dispatch
• Maintain clear communication between sales, warehouse, logistics, and customers

Skills

Customer service

Stakeholder management

Excel

Tools

Zoho CRM/ERP

Job description

The Greater Change is seeking a Sales & Logistics Coordinator in Dubai to streamline orders and delivery operations across UAE. You will coordinate between customers, sales teams, warehouses, and drivers to ensure on-time, accurate fulfillment in a fast-paced environment.

The role favors candidates with 1-3 years in sales coordination or logistics, experience in Food & Beverage or FMCG, and proficiency with Zoho CRM/ERP. Proactive communication and strong Excel skills are essential.