F&B Outlet Manager: Guest Experience & Team Leader

Tanqeeb; Abu Dhabi; On-site; AED 167,000 - 234,000; Full time

Job summary

Tanqeeb in Abu Dhabi is seeking an Outlet Manager to lead a restaurant team at Towers Rotana, ensuring top customer service and financial targets are met. You will schedule staff, train teams, and drive promotions while maintaining guest satisfaction and outlet standards.

The role requires hands-on leadership, attention to detail in service execution, and ongoing development of staff to sustain a high-quality hospitality experience.

Qualifications

• Scheduling staff according to forecast and staffing guidelines.
• Conducting regular training sessions with the assigned team.
• Evaluating performance and supporting development.
• Setting up the Food & Beverage outlet according to meal settings and hours.
• Welcoming and seating guests with Hostess assistance.
• Maintaining guest relations and outlet database.
• Ensuring cleanliness and maintenance standards.
• Participating in promotional activities.

Responsibilities

• Prepare schedules for all employees according to the forecast and within the staffing guide.
• Conduct regular training sessions in line with SOPs.
• Evaluate performance and support development and promotions.
• Responsible for timely setup of outlet per meal settings and hours.
• Handle welcome and seating of guests with Hostess.
• Maintain professional relationships with patrons.
• Establish and update database of regular guests.
• Tour outlet and related areas to ensure cleanliness and maintenance.
• Be actively involved in outlet promotions.

Skills

Scheduling

Training

Team leadership

Guest relations

Operations management

Promotions

Job description

Tanqeeb in Abu Dhabi is seeking an Outlet Manager to lead a restaurant team at Towers Rotana, ensuring top customer service and financial targets are met. You will schedule staff, train teams, and drive promotions while maintaining guest satisfaction and outlet standards.

The role requires hands-on leadership, attention to detail in service execution, and ongoing development of staff to sustain a high-quality hospitality experience.