F&B Operations Lead — Hospitality Growth & Guest Excellence

Shangri-La Group; Abu Dhabi; On-site; AED 250,000 - 350,000; Full time

Job summary

Shangri-La Group in Abu Dhabi seeks an experienced F&B Operations Manager to oversee daily operations of all food and beverage outlets and ensure exceptional service and guest satisfaction.

You will manage the team, maintain standards, and support staff development while aligning with the hotel's financial goals. A strong leadership background in hospitality is essential to drive efficiency and guest experience.

Qualifications

• Bachelor's degree or Higher Diploma in hospitality management Hotel Administration F&B Management.
• Minimum of 3-5 years of progressive experience in the hospitality industry.

Responsibilities

• Oversee and manage all F&B outlets to ensure high-quality service and efficient operations.
• Lead, develop and motivate the F&B colleagues to achieve departmental goals.
• Monitor inventory control costs and ensure compliance with hygiene and safety standards.
• Work closely with the HQ General Manager and Departmental heads to support strategic planning and business goals.
• Handle guest feedback, resolve issues and maintain a strong focus on guest satisfaction.

Job description

Shangri-La Group in Abu Dhabi seeks an experienced F&B Operations Manager to oversee daily operations of all food and beverage outlets and ensure exceptional service and guest satisfaction.

You will manage the team, maintain standards, and support staff development while aligning with the hotel's financial goals. A strong leadership background in hospitality is essential to drive efficiency and guest experience.