F&B Manager – Lead Guest Experience & Service

Hilton; Dubai; In loco; AED 180.000 - 300.000; Tempo pieno

Descrizione del lavoro

Hilton Dubai invites seasoned Food & Beverage leaders to elevate guest experiences and drive memorable stays. As F&B Manager, you’ll oversee daily operations across dining outlets, ensuring exceptional quality, service, and guest engagement that aligns with our brand standards.

You’ll implement cost controls, optimize staffing, coach a diverse team, and ensure strict compliance with health, safety, sanitation, and alcohol regulations while delivering profitable results for the property and brand.

Mansioni

• Ensure seamless operations: Manage daily food and beverage operations for designated outlets, ensuring top-tier quality, service, and marketing strategies that maximize profitability and customer satisfaction
• Enhance guest satisfaction and service excellence: Support the development and implementation of guest satisfaction strategies, monitoring trends, gathering feedback, and driving continuous improvements to elevate the guest experience
• Drive operational efficiency: Oversee the administrative and planning functions of the Food & Beverage department, ensuring smooth daily operations while implementing cost controls for food, beverage, and labor expenses
• Elevate quality and service standards: Support the delivery of exceptional food and beverage quality, service, and marketing strategies to enhance guest satisfaction, drive revenue, and maximize profitability
• Inspire and develop the team: Supervise, coach, and mentor team members, provide professional development opportunities, and recognize achievements to build, retain, and engage a high-performing team
• Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing

Descrizione del lavoro

Hilton Dubai invites seasoned Food & Beverage leaders to elevate guest experiences and drive memorable stays. As F&B Manager, you’ll oversee daily operations across dining outlets, ensuring exceptional quality, service, and guest engagement that aligns with our brand standards.

You’ll implement cost controls, optimize staffing, coach a diverse team, and ensure strict compliance with health, safety, sanitation, and alcohol regulations while delivering profitable results for the property and brand.