Guest Experience Lead – Food & Beverage Service

Waldorf Astoria Kuwait; Dubai; On-site; AED 42,000 - 56,000; Full time

Job summary

Hilton is seeking a Food & Beverage Waiter to warmly welcome guests and deliver memorable dining experiences in a Dubai hotel setting.

You will learn our menu details, promote specials, and take orders with accuracy while maintaining high standards of cleanliness and compliance with health and safety regulations. This role emphasizes teamwork, ownership, and a proactive, guest-centric attitude.

Qualifications

• A passion for spreading the light and warmth of Hospitality.
• Acting with Integrity and always doing the right thing.
• Inspiring others through Leadership.
• A belief that Teamwork drives the best outcomes.
• A sense of Ownership and accountability.
• A focus on the Now, bringing urgency and discipline to every moment.

Responsibilities

• Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their meal experience special
• Master the menu: Learn the details of all menu items, promotions, and specials so you can help guests and answer their questions with confidence
• Serve with efficiency and care: Take food and beverage orders, enter them into the point-of-sale system, and deliver completed orders promptly – attention to detail is key
• Manage the food service station: Make sure the food service station is always fully stocked, clean, and organized
• Comply with regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being

Skills

Hospitality

Guest service

Integrity

Leadership

Job description

Hilton is seeking a Food & Beverage Waiter to warmly welcome guests and deliver memorable dining experiences in a Dubai hotel setting.

You will learn our menu details, promote specials, and take orders with accuracy while maintaining high standards of cleanliness and compliance with health and safety regulations. This role emphasizes teamwork, ownership, and a proactive, guest-centric attitude.