Luxury Food & Beverage Manager — Lead, Elevate Guest Experiences

Hilton; United Arab Emirates; On-site; AED 320,000 - 520,000; Full time

Benefits offered by this job

Incredible travel perks

Paid parental leave

Crisis concierge

Mental health resources

Job summary

Conrad Dubai, part of Hilton, seeks a Food and Drinks Manager to lead our food and beverage operations across restaurants, bars, in-room dining, banqueting, and events. You will inspire teams to deliver exceptional service, drive revenue, and uphold the highest safety and quality standards.

You will champion guest experiences, develop leaders, and collaborate with Culinary, Finance, Marketing, HR, and Events teams to achieve hotel objectives.

Qualifications

• Experience leading food and beverage operations in luxury hospitality.
• Strong leadership and team development skills.
• Budgeting, forecasting, and cost-control proficiency.

Responsibilities

• Drive Business Strategy – Develop and implement food and beverage strategies aligned with hotel objectives, guest expectations, and commercial goals.
• Lead with Excellence – Inspire, mentor, and develop venue managers and service leaders, fostering accountability, engagement, and high performance.
• Oversee Daily Operations – Manage the smooth and efficient operation of all restaurants, bars, lounges, in‑room dining, and banqueting services.
• Elevate Guest Experiences – Champion personalised service, anticipate guest needs, and ensure effective service recovery to create memorable dining experiences.
• Maintain Brand Standards – Conduct regular operational walkthroughs to uphold exceptional standards of service, cleanliness, presentation, and product quality.
• Maximise Financial Performance – Manage budgets, forecasts, and financial targets while optimising revenue, profitability, labour productivity, and operating costs.
• Analyse Business Performance – Review profit and loss statements, sales reports, and key performance indicators to identify opportunities for growth and improvement.
• Innovate Dining Concepts – Collaborate with culinary and bar leaders to enhance menus, pricing, seasonal offerings, promotions, and distinctive dining experiences.
• Ensure Quality and Compliance – Uphold food safety, sanitation, and workplace safety standards in accordance with local regulations, HACCP principles, and hotel policies.
• Develop Future Leaders – Foster continuous learning, identify talent, support succession planning, and create meaningful career development opportunities for team members.
• Collaborate Across Departments – Partner with Culinary, Finance, Marketing, Human Resources, and Events teams to deliver seamless operations and achieve shared business objectives.
• Champion Operational Excellence – Continuously review processes, service standards, and operational practices to improve efficiency, elevate quality, and exceed guest expectations.

Skills

Leadership

Operations management

F&B knowledge

Budgeting

Team development

Job description

Conrad Dubai, part of Hilton, seeks a Food and Drinks Manager to lead our food and beverage operations across restaurants, bars, in-room dining, banqueting, and events. You will inspire teams to deliver exceptional service, drive revenue, and uphold the highest safety and quality standards.

You will champion guest experiences, develop leaders, and collaborate with Culinary, Finance, Marketing, HR, and Events teams to achieve hotel objectives.