F&B IT Specialist: Oracle MICROS & Symphony Expert

Solutions Leisure Group; Dubai; On-site; AED 180,000 - 280,000; Full time

Job summary

Solutions Leisure Group is seeking an IT Specialist F&B to be the go-to expert for all IT systems supporting our Food & Beverage operations, with a strong focus on Oracle MICROS POS and Symphony.

You will ensure smooth, secure IT operations across all F&B outlets, support staff, manage menu updates and outlet configurations, coordinate with Oracle and other vendors, and maintain system reliability to deliver a seamless guest experience.

Qualifications

• Bachelor's degree in Information Technology or related field.
• Minimum 5 years IT experience, preferably in hospitality or F&B.
• Hands-on experience with Oracle MICROS POS and Symphony.

Responsibilities

• Configure, maintain and troubleshoot Oracle MICROS POS and Symphony systems.
• Manage menu updates, user access, pricing changes and outlet configurations.
• Ensure system integration with Opera PMS and FMC inventory systems.
• Monitor LAN/WAN/WiFi connectivity within F&B outlets.
• Provide first-line support for F&B staff on POS terminals, printers, KMDS, tablets, etc.
• Coordinate with Oracle and third-party vendors for system support, upgrades and escalations.
• Perform regular system backups, software updates and documentation.

Skills

Oracle MICROS POS

Symphony

Networking basics

Communication

Hospitality IT experience

Education

Bachelor's degree in Information Technology or related field

Tools

Opera PMS

Job description

Solutions Leisure Group is seeking an IT Specialist F&B to be the go-to expert for all IT systems supporting our Food & Beverage operations, with a strong focus on Oracle MICROS POS and Symphony.

You will ensure smooth, secure IT operations across all F&B outlets, support staff, manage menu updates and outlet configurations, coordinate with Oracle and other vendors, and maintain system reliability to deliver a seamless guest experience.