F&B Director: Elevate Guest Experience & Team Performance

Hilton. For The Stay; United Arab Emirates; On-site; AED 420,000 - 540,000; Full time

Job summary

Hilton is seeking a Food and Beverage Director in the United Arab Emirates to lead operations across all outlets, deliver exceptional guest and member experiences, and drive staff training within budgeted guidelines.

You will manage day-to-day F&B activities, recruit and develop teams, ensure brand standards and cost controls for food, liquor, and payroll, set targets, review menus, and monitor guest satisfaction and safety.

Qualifications

• Management and/or supervisory Food and Beverage experience.
• Able to meet financial targets.
• Ability to comply with all Food and Beverage brand standards.

Responsibilities

• Manage all Food and Beverage Outlet operations
• Maintain exceptional levels of customer service
• Ensure compliance of brand standards
• Recruit manage train and develop the Food and Beverage team
• Manage guest queries in a timely and efficient manner
• Work within budgeted guidelines in relation to Food Liquor Costs and Payroll
• Set departmental targets and objectives work schedules budgets and policies and procedures
• Develop menus with other members of Food and Beverage team
• Accountable for monthly stock takes
• Incentivise team members to maximize sales and revenue
• Carry out annual and mid-year appraisals with Managers under your responsibility
• Evaluate guest satisfaction levels with a focus on continuous improvement
• Ensure communication meetings are conducted and post-meeting minutes generated
• Be environmentally aware
• Assist other departments wherever necessary and maintain good working relationships
• Comply with hotel security fire regulations and all health and safety legislation

Skills

F&B management

Budgeting

Staff development

Brand standards compliance

Leadership

Education

Degree in relevant area

Job description

Hilton is seeking a Food and Beverage Director in the United Arab Emirates to lead operations across all outlets, deliver exceptional guest and member experiences, and drive staff training within budgeted guidelines.

You will manage day-to-day F&B activities, recruit and develop teams, ensure brand standards and cost controls for food, liquor, and payroll, set targets, review menus, and monitor guest satisfaction and safety.