Export Sales Coordinator

HUMAN-AI-Z Nexus Technology; Dubai; On-site; AED 156,000 - 212,000; Full time

Benefits offered by this job

Annual flight allowance

Private medical insurance

Paid annual leave

Professional development opportunities

Job summary

Palomba General Trading LLC in Dubai, UAE, is seeking an Export Sales Coordinator to support the commercial team through the international sales process, from inquiries and quotations to order coordination and shipment preparation.

The role requires strong English communication, Excel proficiency, CRM/ERP experience, and the ability to manage multiple customers and opportunities across GCC and international markets.

Qualifications

• Bachelor's degree in International Business or related discipline.
• 2–5 years of export sales or international trading experience.
• Strong commercial orientation with excellent organizational and follow-up skills.
• Professional written and verbal communication in English.
• Strong Excel skills and experience with CRM/ERP systems.

Responsibilities

• Support international sales activities across assigned markets.
• Receive and coordinate B2B customer enquiries.
• Prepare information required for customer quotations and follow up.
• Maintain accurate customer and opportunity data in CRM.
• Coordinate product availability with Procurement and Logistics.
• Prepare and confirm customer orders and shipments.
• Assist management with sales analytics and market activities.

Skills

English communication

Excel proficiency

CRM/ERP experience

Organisational skills

Multitasking

Education

Bachelor's degree

Tools

Microsoft Excel

CRM/ERP systems

Job description

Export Sales Coordinator Palomba General Trading LLC Dubai, United Arab Emirates Full-time | On-site

About Palomba General Trading LLC

Palomba General Trading LLC is an international trading and business-development company headquartered in Dubai and active across the GCC, Europe and selected international markets. Our portfolio includes natural ingredients, botanical extracts, flavour systems, essential oils and specialised raw materials serving customers in the food, beverage, nutraceutical, pharmaceutical, cosmetic and fragrance industries.

The Role

The Export Sales Coordinator will support the commercial team throughout the international sales process, from customer enquiries and quotation follow-up through order coordination and shipment preparation.

Key Responsibilities

• Support international sales activities across assigned markets.
• Receive and coordinate B2B customer enquiries.
• Prepare commercial information required for customer quotations.
• Follow up quotations and outstanding commercial opportunities.
• Maintain accurate customer and opportunity information within CRM systems.
• Coordinate product availability with Procurement and Supply Chain teams.
• Support preparation and confirmation of customer orders.
• Coordinate commercial requirements with Logistics before shipment.
• Maintain customer price and commercial information.
• Follow up customers regarding pending orders and commercial requirements.
• Support preparation of customer‑specific product information.
• Coordinate sample requests with relevant internal teams.
• Maintain structured records of international customers and opportunities.
• Support Commercial Managers with sales pipeline administration.
• Monitor outstanding commercial actions and deadlines.
• Prepare periodic sales and export activity reports.
• Support customer‑development campaigns in selected international markets.
• Coordinate internally to ensure smooth progression from enquiry to confirmed order.
• Assist management with commercial analysis and international market activities.

Requirements

Bachelor's degree in International Business, Business Administration, Economics, Marketing or a related discipline.

2–5 years of relevant experience in export sales, international sales coordination, B2B commercial operations or international trading.

Strong commercial orientation.

Excellent organisational and follow‑up skills.

Professional written and verbal communication abilities.

Excellent written and spoken English.

Strong Microsoft Excel skills.

Experience with CRM or ERP systems.

Ability to coordinate multiple customers and commercial opportunities simultaneously.

Good understanding of international B2B sales processes.

Preferred Experience

• Food ingredients
• Flavours and fragrances
• Botanical extracts
• Nutraceuticals
• Pharmaceuticals
• Cosmetics
• Specialty chemicals
• International trading B2B distribution

Knowledge of Incoterms and international commercial documentation is advantageous.

Previous experience working with customers across GCC, Europe or other international markets will be considered particularly relevant.

Arabic is useful but not mandatory.

Compensation & Benefits

AED 14,000 – 19,000 per month, depending on relevant experience and qualifications.

The package may also include:

• Annual performance bonus
• Private medical insurance
• Paid annual leave
• Annual flight allowance
• Professional development opportunities
• Employment and visa support where legally applicable

What We Offer

• Direct exposure to international B2B customers.
• Experience across multiple GCC and international markets.
• Collaboration with Commercial, Procurement and Logistics teams.
• Exposure to several specialised ingredient industries.
• International and multicultural working environment.
• Career development toward Senior Export Sales Coordinator, International Sales Executive or Area Sales Manager.