Executive VIP IT Support Engineer – Dubai

Sanvi Engineering And Business Consulting Solutions

Dubai

On-site

AED 112,000 - 134,000

Full time

7 days ago

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Job summary

Sanvi Engineering And Business Consulting Solutions in Dubai is seeking a VIP Support Engineer to deliver dedicated white-glove technical support to Ministry executives, resolving issues end-to-end across the full technology stack with discretion and speed.

You will be the single point of contact for a group of executives, owning incidents across desktop to storage and coordinating with security and vendors while ensuring a seamless executive experience.

Qualifications

Bachelor's degree in IT, CS or related field.
Arabic must and English proficiency required.
Experience in IT Managed Services & Consulting is mandatory.
Executive presence and ability to handle confidential material.

Responsibilities

Act as named single point of contact for executives and support staff.
Own incidents to resolution across desktop, server, storage and networking.
Provide proactive executive support including meeting readiness and travel preparation.
Deliver full Microsoft Teams support including Rooms and events.
Manage executive mailbox, calendar delegation and Exchange Online issues.
Perform server and storage administration in a Windows environment.
Troubleshoot connectivity including VPN and secure access for executives.
Coordinate with vendors, L3 teams and security to ensure seamless executive experience.
Provide on-site presence at high-profile events and sessions.
Maintain strict confidentiality of all encountered information.