Executive - Sales - Jumeirah Marsa Al Arab

Jumeirah; Dubai; On-site; AED 78,000 - 134,000; Full time

Benefits offered by this job

Learning & Development

Internal mobility

Colleague discounts

Healthcare coverage

Paid annual leave

Incentives

Tax-free salary in AED

Job summary

Jumeirah Marsa Al Arab in Dubai seeks an organised Sales Administrator to support the Director of Sales and the team. You will coordinate internal and external requests, prepare proposals and presentations, and maintain electronic records and sales documentation.

Responsibilities include assisting with ENT forms, budget tracking, invoicing, and cross-department coordination with Reservations, Revenue, Finance, Front Office, and Marketing. A background in luxury hospitality is preferred.

Qualifications

• 1-2 years of experience in a similar role within the luxury industry.
• Bachelor's degree in Sales or related field.

Responsibilities

• Provide day-to-day administrative support to the Director of Sales and the wider Sales team.
• Coordinate and follow up on internal and external requests to ensure timely completion.
• Prepare sales-related correspondence, proposals, presentations and other documentation as required.
• Maintain accurate and organized electronic records, files and sales documentation.
• Assist with the preparation and processing of Entertainment (ENT) forms and ensure all required supporting documentation is completed.
• Coordinate with relevant hotel departments on Sales-related requirements.
• Support the Director of Sales with monitoring departmental budgets and expenses.
• Maintain trackers for departmental expenses and assist with invoice submission and payment tracking.
• Follow up on outstanding invoices and supporting documentation for reference and audit.

Skills

Administrative support

Coordination

Documentation

Budget tracking

Invoice processing

Stakeholder coordination

Education

Bachelor's degree

Tools

CRM systems

Database management

Job description

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

About Jumeirah Marsa Al Arab

Nestled at the tip of a peninsula at the heart of Dubai’s most exclusive private beach, Jumeirah Marsa Al Arab is the city’s newest luxury lifestyle destination featuring a resort, exclusive residences, an 82 -berth superyacht marina, a state -of-the -art spa and fitness centre and a wide range of curated dining experiences. With its avant -garde superyacht inspired design, Jumeirah Marsa Al Arab completes the nautical trilogy alongside the wave -shaped Jumeirah Beach Hotel and the iconic sail -inspired Jumeirah Burj Al Arab

About the Job

The main duties and responsibilities of this role include:

• Provide day-to-day administrative support to the Director of Sales and the wider Sales team.
• Coordinate and follow up on internal and external requests to ensure timely completion.
• Prepare sales-related correspondence, proposals, presentations and other documentation as required.
• Maintain accurate and organized electronic records, files and sales documentation.
• Assist with the preparation and processing of Entertainment (ENT) forms and ensure all required supporting documentation is completed.
• Coordinate with relevant hotel departments, including Reservations, Revenue, Finance, Front Office, Food & Beverage and Marketing, on Sales-related requirements.

Budget & Finance Administration

• Support the Director of Sales with monitoring the departmental Sales Promotion, travel and other relevant budgets.
• Maintain accurate trackers for departmental expenses, commitments and expected charges.
• Assist with invoice submission, tracking and follow-up with Finance to ensure timely processing and payment.
• Follow up on outstanding invoices, purchase orders and supporting documentation.
• Assist with reconciliation of Sales-related expenses and maintain organized records for reference and audit purposes.
• Support the preparation of monthly budget updates and expense summaries.
• Maintain accurate and up-to-date information in the hotel's sales systems and databases.
• Support the Sales team with account creation, account updates and general data management.
• Assist in preparing regular Sales reports, production reports, account performance summaries and other departmental reports.
• Ensure Sales activities, client information and relevant updates are recorded accurately and consistently.
• Support the team in maintaining client and agency databases and contact lists.

Client & Partner Support

• Assist the Sales team with client and travel partner enquiries and ensure requests are directed to the appropriate Sales Manager.
• Support the preparation of hotel information, presentations, fact sheets, images and other materials requested by clients and partners.
• Coordinate arrangements for sales appointments, site inspections, familiarization trips and hosted partner stays.
• Assist with preparing welcome amenities, itineraries and internal communication for hosted clients and partners.
• Maintain professional and timely communication with clients and partners when required.
• Provide administrative support for sales missions, trade shows, roadshows, exhibitions and other commercial activities.
• Assist with registrations, appointments, travel arrangements, collateral and logistical requirements.
• Maintain accurate records of participation costs and related expenses.
• Support post-event follow-up, contact consolidation and reporting.
• Assist with internal Sales events, client entertainment and partner activities.

Internal Coordination

• Act as a coordination point between the Sales team and other hotel departments for routine operational requirements.
• Ensure relevant departments receive accurate and timely information regarding VIPs, hosted partners, site inspections and other Sales-related activities.
• Follow up proactively on pending actions and elevate matters when required.
• Support effective communication within the Sales team and contribute to an organized and collaborative working environment.

About You

The ideal candidate for this position will have the following experience and qualifications:

• 1-2 year of experience in a similar role within the luxury industry
• Bachelor's degree in Sales or any related field

About the Benefits

At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

Benefits include:

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Comprehensive healthcare and life insurance coverage
• Paid annual leave entitlement
• Incentive programmes aligned with leadership performance
• Competitive tax-free salary paid in UAE Dirhams (AED)