Executive Assistant & Campus Operations Specialist

University of Birmingham Dubai; Abu Dhabi; On-site; AED 90,000 - 150,000; Full time

Job summary

The University of Birmingham Dubai is seeking an experienced Executive Assistant to support the Executive and Corporate Office. The role involves high-level administrative and operational support, ensuring exceptional customer service at the front desk and seamless coordination of meetings, travel, and events.

You will work closely with colleagues across the campus and Edgbaston, manage calendars, prepare papers, handle inquiries, and coordinate with external partners to deliver efficient,

Responsibilities

• Front Desk Operations: Handling a busy front desk at the main campus reception to support the smooth running of customer interaction points within the campus supporting Business
• Development and Engagement and the Executive Office: Welcoming esteemed guests and visitors to the Executive Office; Answering and referring technical queries; Act as a first point of contact for correspondence calls; Manage initial requests in-person or over the phone; Supporting interested applicants which may include campus tours; Deliver outstanding customer service and support with bookings for bespoke commercial and corporate events; Collating feedback for continuous improvement
• Campus Operations: Support the delivery and implementation of operational processes and systems; Maintain high profile relationships with stakeholders; Organise events including venue booking, invitations, refreshments, speakers coordination; Collate, analyse and interpret data; Manage smaller projects and desk research
• Monitoring budgets including processing payments and procurement through the University system; Updating and writing contents for department communications; Dealing with health and safety and facilities issues; Ensuring compliance and dissemination of internal procedures
• Event Coordination: Organisation of events including conferences, workshops, senior visits; venue bookings, invitations, refreshments, speaker liaison, bookings, advertising and feedback; Supporting external stakeholders with venue hire and customer service
• Executive Support: Complex diary management and meeting planning 6-12 months ahead; Inbox management; Preparation of papers; Attending meetings and taking minutes; Handling complex enquiries; Coordinating international travel; Data reporting; Managing projects and desk research; Supporting operational processes and systems

Job description

The University of Birmingham Dubai is seeking an experienced Executive Assistant to support the Executive and Corporate Office. The role involves high-level administrative and operational support, ensuring exceptional customer service at the front desk and seamless coordination of meetings, travel, and events.

You will work closely with colleagues across the campus and Edgbaston, manage calendars, prepare papers, handle inquiries, and coordinate with external partners to deliver efficient,