Evening Concierge: Elevate Guest Experience & Services

Tanqeeb; Abu Dhabi; On-site; AED 89,000 - 134,000; Full time

Job summary

The Ritz-Carlton is seeking a Lobby Ambassador to respond to Residence owners and guests with information, services, and special arrangements. You will coordinate with engineers, bell staff, and housekeeping to fulfill requests and ensure exceptional service while maintaining access control and safety standards.

You will also assist with move-in/out elevator scheduling, bell/valet support, and daily shift communications, contributing to a seamless guest experience in a luxury environment.

Qualifications

• 1 year of related work experience preferred.
• High school diploma or equivalent required.
• No supervisory experience required.

Responsibilities

• Respond to Residence owners’ and guests’ requests for information, special arrangements, or services.
• Coordinate with engineers, bellperson, housekeeping, and other departments to resolve requests.
• Assist with scheduling elevator use for move-ins/outs and with bell/valet services.
• Perform Lobby Ambassador duties and maintain logbooks with pertinent information.

Skills

Customer service

Communication

Hospitality

Teamwork

Education

High school diploma or G.E.D. equivalent

Job description

The Ritz-Carlton is seeking a Lobby Ambassador to respond to Residence owners and guests with information, services, and special arrangements. You will coordinate with engineers, bell staff, and housekeeping to fulfill requests and ensure exceptional service while maintaining access control and safety standards.

You will also assist with move-in/out elevator scheduling, bell/valet support, and daily shift communications, contributing to a seamless guest experience in a luxury environment.