EV Diagnostics Specialist | Aftermarket Support

Uae Job Alert; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Al-Futtaim Automotive in Dubai is seeking a Technical Advisor to join its Electric Mobility Aftersales team. You will provide advanced technical guidance, assist service advisors and technicians with complex diagnostics, and help ensure repairs meet manufacturer standards in a fast-paced EV environment.

The role emphasizes collaboration across warranty, training and workshop teams, ongoing learning, and maintaining diagnostic tools and reports.

Qualifications

• High school qualification or equivalent in Automotive Technology.
• IMI EV or PHEV qualification preferred.
• Valid UAE driving license is required.

Responsibilities

• Evaluate complex customer concerns and confirm symptoms before repairs.
• Conduct vehicle inspections and road tests to verify issues.
• Provide technical guidance to diagnostic technicians during repair.
• Troubleshoot electrical, mechanical and electronic vehicle systems.
• Review warranty repair documentation for manufacturer compliance.
• Maintain diagnostic equipment and workshop tools with calibration.
• Collaborate with technical, warranty, training and workshop teams.
• Share knowledge with workshop staff through coaching.
• Follow safety procedures, SOPs and quality standards.
• Support continuous improvement to boost workshop productivity and customer satisfaction.
• Maintain accurate technical reports and service documentation.

Skills

Automotive diagnostics

Electrical systems

Troubleshooting

Warranty procedures

Communication in English

Education

High school qualification in Automotive Technology

IMI EV/PHEV qualification

Tools

Diagnostic equipment

Workshop tools

Job description

Al-Futtaim Automotive in Dubai is seeking a Technical Advisor to join its Electric Mobility Aftersales team. You will provide advanced technical guidance, assist service advisors and technicians with complex diagnostics, and help ensure repairs meet manufacturer standards in a fast-paced EV environment.

The role emphasizes collaboration across warranty, training and workshop teams, ongoing learning, and maintaining diagnostic tools and reports.