Entry-Level Guest Experience & Insights Coordinator

IFZA Partnership; Dubai; On-site; AED 60,000 - 90,000; Full time

Benefits offered by this job

Career growth

Global team

Employee benefits

Inclusive culture

Job summary

IFZA seeks a Business Intelligence Manager to join their team in Dubai, United Arab Emirates. This role is entry level and focuses on creating a welcoming and connected environment for guests while ensuring high-quality service.

You will support the front desk and guest service operations, assist in handling guest inquiries, and collaborate with the team to enhance guest satisfaction, while upholding Marriott standards and culture.

Qualifications

• Team player with a positive attitude.
• Excellent communication and interpersonal skills.
• Ability to work in a diverse, multicultural team.
• Flexible shifts including weekends and holidays.
• Commitment to Marriott's values and culture.

Responsibilities

• Create a welcoming and connected environment for all guests.
• Support the front desk and guest service operations effectively.
• Assist in handling guest inquiries and resolving concerns promptly.
• Ensure adherence to Marriott standards and service protocols.
• Collaborate with team members to enhance overall guest satisfaction.

Skills

Team player

Communication skills

Multicultural teamwork

Flexibility

Commitment to values

Job description

IFZA seeks a Business Intelligence Manager to join their team in Dubai, United Arab Emirates. This role is entry level and focuses on creating a welcoming and connected environment for guests while ensuring high-quality service.

You will support the front desk and guest service operations, assist in handling guest inquiries, and collaborate with the team to enhance guest satisfaction, while upholding Marriott standards and culture.