Entertainment Operations Lead — Guest Experience & Growth

Majid Al Futtaim; Dubai; On-site; AED 133,920 - 189,720; Full time

Benefits offered by this job

Leadership opportunities

Strong development pathways

Job summary

Majid Al Futtaim in Dubai is hiring an Associate Entertainment Manager to support site operations while ensuring that key objectives are delivered consistently. This role leads operations and focuses on customer experience, people leadership, and financial discipline.

Candidates should have 4-6 years of experience in a fast-paced environment and 2 years in a supervisory role. The role offers leadership opportunities and exposure to multi-concept operations.

Qualifications

• 4-6 years of experience in a fast-paced operational environment.
• Minimum 2 years in a supervisory/managerial role in F&B or entertainment operations.
• IOSH Management System and Person In Charge (PIC) Level 3 certification.

Responsibilities

• Support daily operations across entertainment and F&B concepts.
• Resolve customer issues professionally and drive service recovery.
• Recruit, train, and develop team members.

Skills

Leadership

Problem-solving

Communication

Organizational skills

Education

Bachelor’s degree or relevant professional certification

Job description

Majid Al Futtaim in Dubai is hiring an Associate Entertainment Manager to support site operations while ensuring that key objectives are delivered consistently. This role leads operations and focuses on customer experience, people leadership, and financial discipline.

Candidates should have 4-6 years of experience in a fast-paced environment and 2 years in a supervisory role. The role offers leadership opportunities and exposure to multi-concept operations.