Enterprise TAM — Payments Growth & Strategy

Checkout.com; Dubai; Hybrid; AED 350,000 - 600,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Checkout.com is seeking an Enterprise Technical Account Manager (TAM) to be the technical heartbeat of our strategic merchant relationships from Dubai. You will act as a payment performance consultant, ensuring our merchants realize stronger authorization rates and revenue through expert API guidance and proactive incident management.

You will own technical delivery, manage migrations and launches, and enable customers through training and workshops, while shaping our product roadmap with

Qualifications

• 4+ years of experience in a senior, client-facing technical role such as Technical Account Management, Solutions Consulting, or Sales Engineering, preferably within a SaaS or API-first company.
• A degree in Computer Science, Information Technology, or a related technical field, or equivalent experience.
• Hands-on expertise with RESTful APIs. You can confidently read API documentation, troubleshoot integration issues, and guide developers through complex workflows.
• Exceptional communication skills, with the ability to build trust and convey complex technical subjects to both C-level executives and engineering teams.
• A natural problem-solver with a tenacious attitude; you're comfortable navigating ambiguity and leading clients through high-pressure technical incidents.

Responsibilities

• Become a true expert on your merchants’ business, diving deep into their payment data to uncover actionable insights and opportunities.
• Act as a payment performance consultant, identifying and driving initiatives that boost authorization rates, increase revenue, and lead to the adoption of new Checkout.com products.
• Serve as a strategic advisor during business reviews, translating technical performance into a compelling commercial story for your merchants.

Skills

Technical leadership

RESTful APIs

Client relationship

Communication skills

Problem solving

Education

Degree in Computer Science or related field

Job description

Checkout.com is seeking an Enterprise Technical Account Manager (TAM) to be the technical heartbeat of our strategic merchant relationships from Dubai. You will act as a payment performance consultant, ensuring our merchants realize stronger authorization rates and revenue through expert API guidance and proactive incident management.

You will own technical delivery, manage migrations and launches, and enable customers through training and workshops, while shaping our product roadmap with