Strategic Account Manager - Payments & Merchant Growth

Amazon; Dubai; On-site; AED 140,000 - 190,000; Full time

Job summary

Amazon Payment Services seeks an Account Manager to handle key merchant relationships and drive onboarding, growth and operational excellence in a fast-paced fintech environment.

The role requires strong analytical skills, excellent communication with external partners, and the ability to collaborate across business operations, marketing, product and technology teams. Dubai-based office is available.

Qualifications

• Bachelor's degree required with strong analytical background.
• Experience analyzing data and best practices to assess performance drivers.
• 5+ years in client or vendor facing roles focusing on relationship management and negotiation skills.

Responsibilities

• Manage day-to-day relationships with external partners and identify opportunities to improve merchant onboarding, growth and management.
• Be the voice for merchants to leadership and collaborate with cross-functional teams to challenge the status quo.
• Work cross-functionally with business operations, marketing, product and tech teams.

Skills

Data analysis

Communication with partners

Negotiation skills

Attention to detail

Organized / process oriented

Written communication

Education

Bachelor's degree

Tools

Microsoft Excel

Job description

Amazon Payment Services seeks an Account Manager to handle key merchant relationships and drive onboarding, growth and operational excellence in a fast-paced fintech environment.

The role requires strong analytical skills, excellent communication with external partners, and the ability to collaborate across business operations, marketing, product and technology teams. Dubai-based office is available.