Enterprise Salesforce Delivery Director

Globant

Dubai

On-site

AED 600,000 - 1,000,000

Full time

6 days ago

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Job summary

Globant is seeking an experienced Salesforce Delivery Manager/Director in Dubai to lead end-to-end delivery of large-scale Salesforce transformations for enterprise clients. You will oversee cross-functional teams, manage P&L, and engage CXOs to align business goals with Salesforce execution.

The ideal candidate has 10–15+ years in IT delivery, 6–8+ years leading Salesforce programs across Sales, Service, Marketing, and Data Cloud, with a strong consulting background and proven governance across

Qualifications

10 to 15+ years IT delivery/consulting experience, with at least 6-8+ years leading enterprise Salesforce programs.
Proven history of multi-cloud Salesforce transformations (Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, Data Cloud/Integration) for major enterprise clients.
Experience in top-tier management or technology consulting firms preferred.
Deep expertise in Agile/Scrum, Hybrid, and Waterfall with Jira, Confluence, and MS Project.
Background across Financial Services, Government, Real Estate, Retail, or Telecom is a plus.
Bachelor’s degree in CS/IT/BA or related field.

Responsibilities

Own end-to-end delivery of large-scale Salesforce implementations and transformation roadmaps from inception to post-launch adoption.
Define and enforce delivery governance, risk management frameworks, quality standards, and KPIs across all active programs.
Direct multi-disciplinary delivery teams (Project Managers, Solution Architects, Salesforce Developers, Business Analysts, and QA).
Manage portfolio financials, P&L, resource utilization, budget tracking, and schedule variance across engagements.
Serve as the single point of accountability and primary executive escalation point for key client stakeholders and CXOs.
Facilitate Steering Committee meetings, QBRs, and executive reporting to demonstrate ROI and value realization.
Build strong, trusted relationships with clients, aligning business goals with Salesforce technical execution.
Collaborate with pre-sales and solution architecture teams to define delivery scope, effort estimation, SOW drafting, and multi-vendor alignment.
Identify growth opportunities within existing accounts (upsell and cross-sell) to expand the Salesforce footprint.
Champion Agile, Scrum, and modern release management methodologies across the delivery organization.
Mentor and coach delivery leads and project managers to high performance.