Enterprise Legal AI Delivery Lead - Remote

TALENTMATE; Dubai; Remote; AED 331,000 - 661,000; Full time

Job summary

Flank is seeking a Client Delivery Manager to own adoption across a portfolio of large enterprise customers, translating legal and business needs into scalable workflows on our platform. The role sits at the intersection of legal operations, technology, and customer success, requiring strong stakeholder management and a bias for action.

You will collaborate with in-house counsel and the Legal AI Alignment team to deliver measurable value, build repeatable playbooks, and scale deployments across

Qualifications

• Experience bridging between legal teams and workflow tools.
• Hands-on contracts and CLM processes experience.
• Ability to map messy workflows and redesign with data.
• Strong data-driven decision making and metrics definition.

Responsibilities

• Own adoption across enterprise accounts, embedding live use cases in workflows.
• Identify new opportunities and expansion potential with legal teams.
• Design and optimize contract and legal workflows from first principles.
• Build platform-driven solutions to client problems quickly and to a high standard.
• Collaborate with lawyers to bridge legal requirements and technical outcomes.
• Define success metrics, track usage, and drive value evidence.
• Manage stakeholders from in-house counsel to senior leadership.
• Provide product feedback to improve user experience.

Skills

Legal operations

Contracts CLM

Process mining

Data-driven

Stakeholder management

Interpersonal skills

Tools

CLM tools

Job description

Flank is seeking a Client Delivery Manager to own adoption across a portfolio of large enterprise customers, translating legal and business needs into scalable workflows on our platform. The role sits at the intersection of legal operations, technology, and customer success, requiring strong stakeholder management and a bias for action.

You will collaborate with in-house counsel and the Legal AI Alignment team to deliver measurable value, build repeatable playbooks, and scale deployments across