Enrollment & Records Systems Lead

Zayed University; Dubai; On-site; AED 134,000 - 179,000; Full time

Benefits offered by this job

Tax-free salary in UAE

Housing allowance

Annual airfare for employee and depend

Healthcare coverage

Educational subsidies for children

Job summary

Zayed University in the United Arab Emirates seeks a Senior Registration Officer for the Abu Dhabi Campus who will coordinate registration activities, support enrollment processing, scheduling, records management, and system administration to ensure accurate, efficient registration aligned with policies.

The role requires collaboration with academic departments, managing class schedules, and administering the Banner system, while monitoring timelines and service quality to enhance student

Qualifications

• Bachelor's Degree in a relevant field; 4+ years of experience.
• Certification in a relevant field is preferred.

Responsibilities

• Assist in developing and implementing registration policies by coordinating with academic departments and internal stakeholders.
• Support scheduling by preparing and maintaining class schedules in the registration system.
• Oversee registration processes including enrolment, add/drop requests, and timetable adjustments.
• Provide student support by responding to registration inquiries and guiding enrolment processes.
• Administer and maintain registration systems (e.g., Banner) including data entry and reporting issues.
• Manage student academic records including enrolment, withdrawal, suspension, and graduation updates.
• Coordinate with colleges to align course offerings, enrolment capacity, and student requirements.
• Monitor registration performance, timelines, and service quality; resolve scheduling or system issues.
• Prepare reports on student enrolment, registration trends, and academic activity for decision-making.
• Support audits, compliance reviews, and reporting by ensuring accurate documentation and policy adherence.
• Identify registration gaps and recommend improvements to enhance efficiency and student experience.
• Perform ad-hoc activities as requested by the Direct Supervisor.

Skills

Communication skills

Attention to detail

Customer service

Teamwork

Education

Bachelor's Degree

Certification in relevant field

Tools

Banner

Job description

Zayed University in the United Arab Emirates seeks a Senior Registration Officer for the Abu Dhabi Campus who will coordinate registration activities, support enrollment processing, scheduling, records management, and system administration to ensure accurate, efficient registration aligned with policies.

The role requires collaboration with academic departments, managing class schedules, and administering the Banner system, while monitoring timelines and service quality to enhance student