Senior Registration Officer

Zayed University; Dubai; On-site; AED 134,000 - 179,000; Full time

Benefits offered by this job

Tax-free salary in UAE

Housing allowance

Annual airfare for employee and depend

Healthcare coverage

Educational subsidies for children

Job summary

Zayed University in the United Arab Emirates seeks a Senior Registration Officer for the Abu Dhabi Campus who will coordinate registration activities, support enrollment processing, scheduling, records management, and system administration to ensure accurate, efficient registration aligned with policies.

The role requires collaboration with academic departments, managing class schedules, and administering the Banner system, while monitoring timelines and service quality to enhance student

Qualifications

• Bachelor's Degree in a relevant field; 4+ years of experience.
• Certification in a relevant field is preferred.

Responsibilities

• Assist in developing and implementing registration policies by coordinating with academic departments and internal stakeholders.
• Support scheduling by preparing and maintaining class schedules in the registration system.
• Oversee registration processes including enrolment, add/drop requests, and timetable adjustments.
• Provide student support by responding to registration inquiries and guiding enrolment processes.
• Administer and maintain registration systems (e.g., Banner) including data entry and reporting issues.
• Manage student academic records including enrolment, withdrawal, suspension, and graduation updates.
• Coordinate with colleges to align course offerings, enrolment capacity, and student requirements.
• Monitor registration performance, timelines, and service quality; resolve scheduling or system issues.
• Prepare reports on student enrolment, registration trends, and academic activity for decision-making.
• Support audits, compliance reviews, and reporting by ensuring accurate documentation and policy adherence.
• Identify registration gaps and recommend improvements to enhance efficiency and student experience.
• Perform ad-hoc activities as requested by the Direct Supervisor.

Skills

Communication skills

Attention to detail

Customer service

Teamwork

Education

Bachelor's Degree

Certification in relevant field

Tools

Banner

Job description

Job Description:

THE OPPORTUNITY

The Admission and Registration Department is seeking a Senior Registration Officerfor the Abu Dhabi Campus who will be responsible for supporting and coordinating the implementation of registration-related activities, including student enrollment processing, scheduling, records management, and system administration, to ensure an accurate, efficient, and timely registration experience, in line with academic policies, procedures, and institutional standards.

THE RESPONSIBILITIES

• Assist in the development and implementation of registration policies, procedures, and operational plans by coordinating with academic departments and internal stakeholders.




• Support course scheduling activities by preparing, updating, and maintaining class schedules in the registration system.




• Oversee registration processes, including course enrolment, add/drop requests, and timetable adjustments, ensuring compliance with academic regulations.




• Provide support to students by responding to registration-related inquiries and guiding them through scheduling and enrolment processes.



• Assist in the administration and maintenance of registration systems (e.g., Banner) by managing data entry, monitoring system functionality, and reporting issues.



• Support the management of student academic records by processing transactions such as enrolment, withdrawal, suspension, and graduation-related updates.




• Coordinate with colleges and academic departments to ensure alignment between course offerings, enrolment capacity, and student requirements.



• Assist in monitoring registration performance, timelines, and service quality, and support resolution of scheduling conflicts or system issues.



• Prepare reports and statistics related to student enrolment, registration trends, and academic activity to support decision-making.




• Support audits, compliance reviews, and reporting requirements by ensuring accurate documentation and adherence to policies.




• Identify registration process gaps and recommend improvements to enhance efficiency and student experience.



• Perform Ad-hoc activities related to the job duties, as requested by the Direct Supervisor.

THE REQUIREMENTS

• Bachelors Degree with a minimum of 4 years of experience in a relevant field is required.



• Certification in relevant field is preferred.

THE BENEFITS

The University’s benefits package is highly attractive, with competitive salaries free of tax in the U.A.E., cash housing, annual vacation airline tickets for the employee and immediate family, educational subsidies for children and healthcare is provided to the employee and sponsored family members.

For any further inquiries, please contact [e-mail]