Senior Registration Officer

Zayed University; Abu Dhabi; On-site; AED 120,000 - 180,000; Full time

Benefits offered by this job

Tax-free salary

Housing allowance

Annual travel for employee and family

Education subsidies for children

Healthcare coverage

Job summary

Zayed University invites a Senior Registration Officer for the Abu Dhabi Campus to coordinate enrollment processing, scheduling, records, and system administration in line with academic policies. The role supports students, maintains registration systems (Banner), and generates reports to improve timing and service quality across the campus.

Requirements include a Bachelor's degree with at least 4 years in a relevant field; certification is preferred.

Qualifications

• Bachelor's degree with minimum 4 years' experience in a relevant field is required.
• Certification in a relevant field is preferred.

Responsibilities

• Assist in development and implementation of registration policies, procedures, and operational plans by coordinating with academic departments and internal stakeholders.
• Support course scheduling activities by preparing, updating, and maintaining class schedules in the registration system.
• Oversee registration processes, including course enrolment, add/drop requests, and timetable adjustments, ensuring compliance with academic regulations.
• Provide support to students by responding to registration-related inquiries and guiding them through scheduling and enrolment processes.
• Assist in the administration and maintenance of registration systems (e.g., Banner) by managing data entry, monitoring system functionality, and reporting issues.
• Support the management of student academic records by processing transactions such as enrolment, withdrawal, suspension, and graduation-related updates.
• Coordinate with colleges and academic departments to ensure alignment between course offerings, enrolment capacity, and student requirements.
• Assist in monitoring registration performance, timelines, and service quality, and support resolution of scheduling conflicts or system issues.
• Prepare reports and statistics related to student enrolment, registration trends, and academic activity to support decision-making.
• Support audits, compliance reviews, and reporting requirements by ensuring accurate documentation and adherence to policies.
• Identify registration process gaps and recommend improvements to enhance efficiency and student experience.
• Perform Ad-hoc activities related to the job duties, as requested by the Direct Supervisor.

Education

Bachelor's degree with 4+ years in a relevant field

Certification in relevant field (preferred)

Job description

THE OPPORTUNITY

The Admission and Registration Department is seeking a Senior Registration Officerfor the Abu Dhabi Campus who will be responsible for supporting and coordinating the implementation of registration-related activities, including student enrollment processing, scheduling, records management, and system administration, to ensure an accurate, efficient, and timely registration experience, in line with academic policies, procedures, and institutional standards.

THE RESPONSIBILITIES

• Assist in the development and implementation of registration policies, procedures, and operational plans by coordinating with academic departments and internal stakeholders.

• Support course scheduling activities by preparing, updating, and maintaining class schedules in the registration system.

• Oversee registration processes, including course enrolment, add/drop requests, and timetable adjustments, ensuring compliance with academic regulations.

• Provide support to students by responding to registration-related inquiries and guiding them through scheduling and enrolment processes.

• Assist in the administration and maintenance of registration systems (e.g., Banner) by managing data entry, monitoring system functionality, and reporting issues.

• Support the management of student academic records by processing transactions such as enrolment, withdrawal, suspension, and graduation-related updates.

• Coordinate with colleges and academic departments to ensure alignment between course offerings, enrolment capacity, and student requirements.

• Assist in monitoring registration performance, timelines, and service quality, and support resolution of scheduling conflicts or system issues.

• Prepare reports and statistics related to student enrolment, registration trends, and academic activity to support decision-making.

• Support audits, compliance reviews, and reporting requirements by ensuring accurate documentation and adherence to policies.

• Identify registration process gaps and recommend improvements to enhance efficiency and student experience.

• Perform Ad-hoc activities related to the job duties, as requested by the Direct Supervisor.

THE REQUIREMENTS

• Bachelor's Degree with a minimum of 4 years of experience in a relevant field is required.

• Certification in relevant field is preferred.

THE BENEFITS

The University’s benefits package is highly attractive, with competitive salaries free of tax in the U.A.E., cash housing, annual vacation airline tickets for the employee and immediate family, educational subsidies for children and healthcare is provided to the employee and sponsored family members.