Enrollment & Admissions Lead

Jebel Ali School; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

Taaleem is seeking an Admissions Manager to achieve enrolment targets and deliver high-quality customer service to prospective families. You will recruit and manage the Admissions Team, work with the Principal, Central Office and SLT to ensure regulatory registration and complete student files.

You will develop and implement a PR/Marketing strategy to attract new students, report enrollment data weekly, oversee invoicing and data integrity in NetSuite/CRM, and coordinate school tours and

Responsibilities

• Manage the Admissions Team and work very closely with the Principal and Head of Admissions to recruit students
• Provide the Principal, CO and SLT with regular updates on Admissions Data
• To work closely with the Marketing Executive to determine and implement a PR and Marketing strategy for the school geared towards recruiting new students
• To report school enrolment figures including the 4 pillars of Admissions; Enrolment, Leavers, Assessments and tours, weekly to the SLT in school and Central Office
• To complete a monthly report to summarise the successes and changes in the Admissions department for the in-school SLT & Central Office
• Manage the application approvals process with the Principal, Heads of School and the SEN team
• To liaise with the Accounts Department on issuing of invoices for new students and to ensure that all data is current on the NetSuite & CRM system
• Provide a high-quality customer care for all enquiries to the school for admissions
• Develop and conduct school tours for prospective families if and when required
• Meet parents who are interested in enrolling their children into the school
• Manage and conduct assessments including those from overseas in liaison with relevant Heads of School, EAL and SEN staff
• Oversee the registration of students on KHDA/ADEK school system
• Maintain and secure all student files
• Ensure the efficiency of the admissions process throughout the year
• Collate and present monthly reports for SLT and Central Office (CO)
• Efficiently manage all prospective parents’ enquiries related to admitting pupils to the school
• Manage all placement tests or interviews for new entrants to school and collate results, and arrange the placement of pupils in classes with the approval of Heads of Sections
• Manage wait-lists and ensure the school’s admissions policy is transparent and adhered to
• Liaise with relevant internal departments to ensure invoices are issued for new students and ensure that all data is currently on the CRM / ISAMs system
• Preparing relevant information, documentation, and communication required by applicant families at all stages of their journey and training relevant school team members on procedures for use (i.e. Enrolment guide for new parents)
• Manage the initial induction of new families and pupils, including answering all questions in a professional and timely manner, and providing support and advice
• Ensure the effective management and compliance of the Admission Department, including line management of the Admissions Assistant, Registrar & where applicable the Arabic Administrator
• Oversee all registration procedures
• Oversee database development and management
• Benchmark the school’s admissions procedures against leading competitors
• Review admissions policies and procedures (including data collection) with the Principal
• Advise staff of any additional information relating to new and departing pupils
• Liaise with the Registrar regarding Ministry of Education, KHDA and/or ADEK requirements
• Ensure withdrawal forms are completed for departing pupils and actively pursue retention where possible
• Ensure the maintenance of all student files
• Ensure all new families receive the correct induction into the school

Job description

Taaleem is seeking an Admissions Manager to achieve enrolment targets and deliver high-quality customer service to prospective families. You will recruit and manage the Admissions Team, work with the Principal, Central Office and SLT to ensure regulatory registration and complete student files.

You will develop and implement a PR/Marketing strategy to attract new students, report enrollment data weekly, oversee invoicing and data integrity in NetSuite/CRM, and coordinate school tours and