End-to-End Shipment Coordinator - UAE

Maersk; Dubai Emirate; On-site; AED 60,000 - 100,000; Full time

Job summary

Maersk in Dubai seeks an Operations Agent responsible for end-to-end shipment execution across Ocean and Logistics, coordinating file creation, planning, and closure in line with QHSE and reporting.

You will be the primary contact for customers, onboard new accounts, track shipments, notify deviations, and work with suppliers to prepare transport plans. The role emphasizes proactive problem solving and strong stakeholder management to deliver efficient service.

Qualifications

• Excellent stakeholder management and communication skills.
• Very organized, proactive and dynamic.
• Strong prioritization capabilities.
• Understanding of local regulations.
• Solution oriented and analytical mindset.
• Team player and customer oriented.
• Cost consciousness and process optimization.

Responsibilities

• Own end-to-end shipment lifecycle, coordinating inland delivery with customers and internal stakeholders.
• Proactively track shipments and notify customers of deviations with potential solutions.
• Onboard customers and build collaborative relationships focused on solutions.
• Liaise with suppliers to prepare transport plans.
• Accountabilities: day-to-day customer relationship and operational execution.

Skills

Stakeholder management

Communication

Organized

Problem solving

Customer focus

Logistics coordination

Tools

EDI systems

Job description

Maersk in Dubai seeks an Operations Agent responsible for end-to-end shipment execution across Ocean and Logistics, coordinating file creation, planning, and closure in line with QHSE and reporting.

You will be the primary contact for customers, onboard new accounts, track shipments, notify deviations, and work with suppliers to prepare transport plans. The role emphasizes proactive problem solving and strong stakeholder management to deliver efficient service.