Project Coordinator UAE Area

Maersk; Dubai; On-site; AED 67,000 - 134,000; Full time

Job summary

Maersk is seeking an Operations Agent to own the day-to-day execution of shipments in our Dubai operations. You will coordinate with customers and internal teams to ensure seamless end-to-end shipment lifecycle management, including inland delivery.

You will monitor progress, inform customers of deviations, and propose practical solutions to keep plans on track. You will onboard customers, build strong relationships, and coordinate with suppliers to deliver reliable transport plans.

Qualifications

• Excellent stakeholder management and communication.
• Very organized, proactive and dynamic.
• Prioritization capabilities.
• Understanding of the local regulations.
• Strong execution mindset.
• Solution oriented.
• Analytical.
• Team player.
• Customer oriented.
• Cost conscious and optimization.
• Continuous improvement.

Responsibilities

• Own the end-to-end shipment lifecycle, including inland delivery, coordinating with customers and internal stakeholders.
• Proactively track shipments and notify customers of deviations with suggested solutions.
• onboard customers and build strong, collaborative relationships to provide practical solutions.
• Liaise and prepare transport plans with suppliers.
• Ensure on-time execution and reporting per compliance requirements.

Skills

Stakeholder management

Organized

Prioritization

Regulatory awareness

Execution mindset

Solution oriented

Analytical

Team player

Customer oriented

Cost optimization

Continuous improvement

Job description

The Operations Agent has the ownership of the operational execution across Ocean and Logistics and is responsible for file creation, coordination and closure of shipment files

Creation and execution of customer shipments according to the implementation plan and customer requirements with regards to QHSE and reporting

• Understanding of external factors impacting Customer’s supply Chain & understand their sense of urgency, service needs, drivers and desires.
• Ability to align with customer expectations upfront & to be able to respond with suggested solutions
• Be the primary point of contact for own customers and ensure smooth execution of the end-to-end shipment lifecycle, including the inland delivery, by working closely with the customer as well as internal stakeholders.
• Proactively track shipments and notify customers of relevant deviations from the transport plan, including potential solutions or alternatives.
• Onboard customers and build strong and collaborative relationships, with willingness to go the extra mile towards the customers & with focus on providing solutions.
• Liaising and preparing transport plan with suppliers

Accountable for

• Day to day customer Relationship
• Daily operational execution
• Daily EDI updates
• SO/PO & file creation in operationel systems
• Value to Maersk (efficiency, automation and standardisation)
• Protecting CSI for third party (non-Maersk) suppliers and partners.
• Ensure execution and reporting as per compliance requirements

Critical Competencies

• Excellent stakeholder management and communication skills
• Very organized, proactive and dynamic
• Prioritization capabilities
• Understanding of the local regulations
• Strong execution mindset
• Solution oriented
• Analytical
• Team player
• Customer oriented
• Cost conscious and optimization
• Continuous improvement

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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