EN - Front Desk Agent

Accorhotel; Abu Dhabi; In loco; AED 45.000 - 100.000; Tempo pieno

Vantaggi offerti da questo lavoro

Discounted Accor rates

Learning programs

Career growth within property and Acco

Planet 21 CSR involvement

Descrizione del lavoro

Accor is seeking a Front Desk Agent to warmly welcome guests from arrival to departure, ensuring a memorable stay with personalized service. You will handle check-in/check-out, respond to guest requests, and promote hotel facilities.

Experience in hospitality, fluency in English, and knowledge of Opera are valued. This role offers opportunities to grow within the property and across Accor worldwide.

Competenze

• Service-focused personality is essential.
• Experience is an asset.
• Prior experience with Opera or a related system.
• Fluency in English.
• Additional languages are a plus.

Mansioni

• Greet, check-in, respond to requests and settle accounts while providing exceptional service
• Take initiative to add a personalized experience
• Promote the hotel facilities, looking for opportunities to enhance a guest's stay through up-selling

Conoscenze

Service focused personality

Fluency in English

Additional languages

Experience is an asset

Strumenti

Opera

Descrizione del lavoro

Front Desk Agent

First impressions are everything! As a Front Desk Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

What is in it for you

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing

• Greet, check-in, respond to requests and settle accounts while providing exceptional service
• Take initiative to add a personalized experience
• Proudly promote the hotel facilities, looking for opportunities to enhance a guest's stay through up-selling

Your experience and skills include

• Service focused personality is essential
• experience is an asset
• Prior experience working with Opera or a related system
• Fluency in English
• additional languages are a plus

Your team and working environment

In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture

Note: Customization may be included for any specific local or legislative requirements, such as work permits

Our commitment to Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.