Accommodation Attendant

Accor; Abu Dhabi; In loco; AED 20.000 - 33.000; Tempo pieno

Vantaggi offerti da questo lavoro

Discounted staff rates

Learning programs

Career development opportunities

CSR initiatives

Descrizione del lavoro

Accor in Abu Dhabi is seeking an Accommodation Attendant to support daily staff housing operations and uphold high accommodation standards. The role covers coordinating room allocations, preparing for new joiners, and assisting check-in/check-out processes.

You will conduct regular inspections, monitor occupancy and facilities, and coordinate with Engineering, Housekeeping, and HR to resolve issues while maintaining employee privacy and a respectful living environment.

Competenze

• Prior experience in hotel accommodation or facilities is preferred.
• Good command of English; additional languages are beneficial.
• Ability to work independently and coordinate with different departments.
• Basic computer and reporting skills.

Mansioni

• Assist in coordinating employee accommodation arrangements, including room allocation and preparation for new joiners.
• Ensure accommodation rooms and facilities are ready prior to employee check-in.
• Support employee check-in and check-out procedures.
• Monitor room occupancy and report discrepancies to HR Department.
• Ensure accommodation facilities are properly maintained and organized.
• Conduct regular inspections of staff accommodation rooms and common areas.
• Monitor the overall condition, presentation, hygiene, and functionality of accommodation facilities.
• Identify and report maintenance requirements, damages, and facility-related concerns.
• Follow up with the relevant departments to ensure timely resolution of reported issues.
• Act as a point of contact for employees regarding accommodation-related requests and concerns.

Conoscenze

Communication skills

Interpersonal skills

English proficiency

Descrizione del lavoro

To ensure the smooth daily operation and upkeep of hotel staff accommodation, providing a safe, comfortable, and well-maintained living environment for all employees. The Accommodation Attendant is responsible for supporting accommodation arrangements, conducting regular inspections, assisting employees with accommodation-related matters, and ensuring compliance with the hotel's accommodation standards, policies, and procedures.

• Assist in coordinating employee accommodation arrangements, including room allocation and preparation for new joiners.
• Ensure accommodation rooms and facilities are ready prior to employee check-in.
• Support employee check-in and check-out procedures.
• Monitor room occupancy and report any discrepancies to the HR Department.
• Ensure accommodation facilities are properly maintained and organized.

Accommodation Standards and Inspections

• Conduct regular inspections of staff accommodation rooms and common areas.
• Monitor the overall condition, presentation, hygiene, and functionality of accommodation facilities.
• Ensure that employees comply with staff accommodation rules and regulations.
• Identify and report maintenance requirements, damages, and facility-related concerns.
• Follow up with the relevant departments to ensure timely resolution of reported issues.

Employee Relations and Support

• Act as a point of contact for employees regarding accommodation-related requests and concerns.
• Provide professional assistance to employees and ensure their concerns are communicated to the relevant HR personnel.
• Maintain a positive and respectful relationship with all residents.
• Assist in resolving minor accommodation-related issues in accordance with hotel policies.
• Respect employee privacy and maintain confidentiality at all times.

Facility Maintenance and Housekeeping Coordination

• Coordinate with the Engineering and Housekeeping Departments regarding maintenance and housekeeping requirements.
• Ensure common areas, kitchens, bathrooms, and shared facilities are maintained in proper condition.
• Monitor the availability of essential accommodation supplies and report shortages.
• Ensure that any damages, safety hazards, or operational issues are reported promptly.

Health, Safety and Compliance

• Ensure staff accommodation complies with hotel health, safety, hygiene, and security standards.
• Conduct routine checks to identify potential safety hazards.
• Ensure proper waste management and general upkeep of accommodation facilities.
• Report incidents, complaints, or breaches of accommodation policies to the HR Department.
• Support the implementation of hotel accommodation policies and procedures.Company Description

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com

Do what you love, care for the world, dare to challenge the status quo!

#BELIMITLESS

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

What s in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21Qualifications

Desired Candidate Profile

• Previous experience in hotel accommodation, housekeeping, or facility operations is preferred.
• Previous experience in a hotel environment is an advantage.
• Good communication and interpersonal skills.
• Basic computer and reporting skills are an advantage.
• Good command of English; additional languages are beneficial.
• Ability to work independently and coordinate effectively with different departments.