Employee Relations Manager

The Ritz-Carlton, Dallas; Dubai; On-site; AED 260,000 - 360,000; Full time

Job summary

The Ritz-Carlton, Dallas seeks an experienced Employee Relations Manager to promote a fair, respectful, and productive workplace in Dubai. You will develop employee relations strategies, work with managers and HR teams, and resolve issues to strengthen trust and engagement across the organization.

Responsibilities include handling employee relations matters, supporting investigations, advising on policies, identifying risks, and driving initiatives that improve organizational culture and

Qualifications

• Bachelor’s degree or higher in HR, business, law, psychology or related field.
• Strong understanding of employee relations, policies, HR practices and employment law.
• Excellent communication, interpersonal, negotiation and conflict-resolution skills.
• Ability to handle sensitive employee matters with discretion and fairness.
• Strong analytical and problem-solving abilities with sound judgment.
• Familiarity with employee engagement, investigations, grievance management and disciplinary processes.
• Excellent stakeholder management and collaboration across organizational levels.
• Strong organizational skills with ability to manage multiple priorities.

Responsibilities

• Handle employee relations matters and support workplace investigations.
• Advise on policies and procedures to ensure consistent practices.
• Identify risks and contribute to initiatives that improve culture and trust.
• Collaborate with employees, managers and HR teams to resolve issues and improve engagement.

Skills

Judgment

Confidentiality

Communication

Conflict resolution

Stakeholder management

Organizational skills

Analytical thinking

Problem solving

Education

Bachelor’s degree in Human Resources, Business Administration, Law, Psychology or related discipline

Job description

Employee Relations Manager Role Description We are seeking a strategic, fair-minded, and people-focused Employee Relations Manager to promote a positive, respectful, and productive workplace environment. The role involves developing employee relations strategies, supporting workplace policies, addressing employee concerns, and ensuring consistent and effective people practices. You will work closely with employees, managers, and HR teams to resolve workplace issues, facilitate constructive communication, and strengthen employee engagement and trust.

Responsibilities

Responsibilities include handling employee relations matters, supporting investigations, advising on workplace policies and procedures, identifying potential risks, and contributing to initiatives that improve organizational culture. Strong judgment, confidentiality, communication, conflict-resolution, and stakeholder management skills are essential.

Qualifications

Bachelor’s degree or above in Human Resources, Business Administration, Law, Psychology, or a related discipline. Strong understanding of employee relations, workplace policies, HR practices, and employment principles. Excellent communication, interpersonal, negotiation, and conflict-resolution skills. Ability to handle sensitive employee matters with professionalism, discretion, and fairness. Strong analytical and problem-solving abilities with sound judgment. Familiarity with employee engagement, workplace investigations, grievance management, and disciplinary processes. Strong stakeholder management and collaboration skills across different levels of an organization. Excellent organizational skills with the ability to manage multiple priorities. High integrity, emotional intelligence, confidentiality, and a strong commitment to a positive workplace culture.