Employee Relations Operations Specialist

Star Services; Abu Dhabi; On-site; AED 90,000 - 130,000; Full time

Job summary

Star Services in Abu Dhabi is seeking an experienced Employee Relations professional to manage daily operations in accordance with the Abu Dhabi Government Human Resources Law and approved policies. The role focuses on timely processing of employee transactions, data accuracy, and compliance while supporting digital transformation initiatives and improving service efficiency.

The role requires strong knowledge of UAE HR regulations, proficiency in Oracle Fusion HCM and Excel, and excellent

Qualifications

• Bachelor's degree required.
• CIPD or SHRM certification preferred.
• Arabic (Full Professional Proficiency) and English (Very Good) required for roles.

Responsibilities

• Process and follow up on all employee relations transactions per approved policies.
• Draft administrative decisions, official letters, and employment certificates.
• Process leave requests and calculate entitlements.
• Monitor attendance, overtime, flexible and remote work arrangements.
• Manage transfers, secondments, temporary assignments, promotions and salary changes.
• Prepare HR Committee documentation and coordinate meetings.

Skills

Abu Dhabi Government HR Law

Advanced Microsoft Excel

Report preparation and analysis

Strong communication and teamwork

Electronic records management

Education

Bachelor's Degree

CIPD or SHRM (preferred)

Tools

Oracle Fusion HCM

Job description

• Sector: Support Services
• Department: Human Resources Department

To execute and manage the daily operational activities of Employee Relations in accordance with the Abu Dhabi Government Human Resources Law its Executive Regulations and approved policies and procedures. The role aims to ensure timely processing of employee transactions maintain data accuracy ensure compliance with applicable regulations enhance the employee experience support digital transformation initiatives and improve the overall efficiency of Employee Relations services.

2. Key Duties & Responsibilities

• Process and follow up on all employee relations transactions in accordance with approved policies and systems.
• Prepare administrative decisions official letters and employment certificates.
• Process and review leave requests and calculate employee entitlements.
• Monitor attendance overtime flexible work arrangements and remote work.
• Manage transfers secondments temporary assignments promotions salary increments and employment status changes.
• Prepare Human Resources Committee documentation coordinate meetings and follow up on decisions.

3. Working Relationships

• Internal: All departments Finance Information Technology Legal Affairs.
• External: Department of Government Enablement (DGE) Abu Dhabi Pension Fund Health Insurance Providers Relevant Government Authorities.

4. Required Competencies

• Knowledge of Abu Dhabi Government Human Resources Law.
• Oracle Fusion HCM.
• Advanced Microsoft Excel.
• Report preparation and analysis.
• Electronic records management.
• Strong communication and teamwork skills.

5. Minimum Qualifications

• Education: Bachelors Degree.
• Experience: 24 years.
• Professional Certifications: CIPD or SHRM (preferred).
• Languages: Arabic (Full Professional Proficiency) English (Very Good Spoken & Written).