Emirati Talent - Online Merchandising Coordinator

Majid Al Futtaim; Dubai; On-site; AED 78,000 - 123,000; Full time

Benefits offered by this job

Friendly environment

Leadership Model

Job summary

Majid Al Futtaim seeks an Online Merchandising Coordinator to support the online team with content management, data maintenance, and campaign support across digital platforms.

Role involves coordinating photoshoots, ensuring data accuracy, and collaborating on category optimizations to boost online sales and deliver a seamless omnichannel customer experience.

Qualifications

• High School Certificate with 1-2 years of online merchandising experience is an advantage.
• Proficient in Microsoft Excel and data management tools.
• Good awareness of the Fashion and Home industry with strong commercial understanding.

Responsibilities

• Upload approved content, product information, and imagery across websites and apps.
• Coordinate product photoshoots by selecting stock and liaising with warehouse teams.
• Maintain accurate product data and studio tracking sheets for seamless merchandising.
• Ensure product images are linked to details and perform quality checks on photography and styling outputs.
• Collaborate to optimize category pages and promote key campaigns.
• Gather product content from suppliers and buying teams for accurate online representation.
• Prepare and analyze daily, weekly, and monthly KPI reports to support sales targets.
• Enhance customer journey by addressing trends and improving omnichannel experience.

Skills

Editing

Excel

Digital tools

Fashion & Home industry knowledge

Prioritization

Customer-first mindset

Education

High School Certificate

Tools

Excel

Job description

Online Merchandising Coordinator | Emirati Talent | MAF LifeStyle

Role Summary

The Online Merchandising Coordinator will support the Online Merchandising team by managing administrative tasks related to online trading, helping to deliver a seamless and engaging customer experience across digital platforms.

Role Profile

• Support online trading operations by uploading approved content, product information, and imagery across websites and mobile applications.
• Coordinate product photo shoots by selecting stock, liaising with warehouse teams, and managing studio inventory movements.
• Maintain accurate product data and studio tracking sheets to ensure seamless online merchandising execution.
• Ensure product images are correctly linked to product details and conduct quality checks on photography and styling outputs.
• Collaborate with Online Merchandisers to optimize category pages, highlight best sellers, and promote key trends and campaigns.
• Gather and manage product content from suppliers and buying teams to ensure complete and accurate brand representation online.
• Prepare and analyze daily, weekly, and monthly online KPI reports, while supporting the achievement of online sales and financial targets.
• Enhance the customer journey by identifying customer trends, addressing recurring service issues, and maintaining strong stakeholder relationships to deliver a seamless omnichannel experience.

Requirements

• Strong editing and proofreading skills, with advanced knowledge of Microsoft Excel.
• Knowledge of new technologies and digital tools that enhance the online customer experience.
• Good awareness of the Fashion and Home industry, with strong commercial understanding.
• Ability to prioritize tasks based on urgency and impact, take ownership, identify risks, and escal when required.
• Strong customer-first mindset, with the ability to understand customer expectations and deliver quality outcomes.
• High School Certificate with 1-2 years of experience in online merchandising; Fashion and Home business experience is an advantage.

What We Offer

At Majid Al Futtaim, we're on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We're proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future. Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.