Emirati Sales Assistant (Part Time)

Confidential Company; Dubai; On-site; AED 36,000 - 72,000; Full time

Job summary

Confidential Company in Dubai seeks an energetic sales associate to greet customers, understand needs, and guide them to suitable merchandise. You will describe products, explain care instructions, and help locate items while maintaining knowledge of promotions and policies.

The role requires 1–2 years in customer service or sales, strong English communication, and the ability to work in a fast-paced team environment. A positive, target-driven attitude is essential.

Qualifications

• 1–2 years experience in customer service/sales.
• Fluency in spoken and written English; additional languages a plus.
• Ability to work in a fast-paced, team-oriented environment.
• Cheerful attitude and excellent communication under pressure.

Responsibilities

• Greet customers and ascertain needs.
• Describe merchandise and explain care instructions.
• Recommend and locate merchandise based on customer needs.
• Process sales, handle cash/credit payments, and receipts.

Skills

Customer service

Sales

Communication

Teamwork

Target driven

Education

High school diploma

Job description

• Ensure daily targets are met consistently.
• Greet customers and ascertain what each customer wants or needs.
• Describe merchandise and explain to the customer fabric care instructions.
• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
• Compute sales prices, total purchases and receive and process cash or credit payment.
• Answer questions regarding the store and its merchandise.
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Maintain records related to sales.
• Demonstrate use or operation of merchandise.
• Place special orders or call other stores to find desired items.
• All folded merchandise must be neatly folded and arranged in the correct order
• Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
• Inventory stock and requisition new stock.
• Ensure that items have price tag, arrange and display merchandise to promote sales.
• Exchange merchandise for customers and accept returns.
• Clean shelves, counters and merchandise stores , showroom windows and ensure the floor is cleaned
• Regularly clear fitting rooms
• Help customers try on or fit merchandise.
• Increase the customer base by adding new customers to the mailing list
• Sell or arrange for delivery, insurance, financing, or service contracts for merchandise.
• Estimate and quote trade-in allowances.
• Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
• Estimate quantity and cost of merchandise required, such as paint or floor covering.
• Bag or package purchases, and wrap gifts.
• Estimate cost of repair or alteration of merchandise.
• Practice security measures that help prevent theft and understand the procedures for handling shoplifters

Desired Candidate Profile

• 1-2 years experience in a Customer Service / Sales role
• Minimum of High school certificate with fluency in spoken and written English and any other language
• Ability to work in a fast paced team oriented environment
• Cheerful attitude and with excellent communication skills Ability to work under pressure and target driven environment