Emirati Concierge: Elevate Every Guest Experience

Hilton; Abu Dhabi; On-site; AED 60,000 - 90,000; Full time

Job summary

Hilton in Abu Dhabi invites you to join our Hotels team as a Concierge (Emirati). You will brighten guests’ days by delivering memorable experiences and assisting with special requests and services.

Responsibilities include responding to inquiries, recommending dining and transport, coordinating special services, handling messages and deliveries, and supporting VIP guests. The role emphasizes hospitality, integrity, leadership, and teamwork.

Responsibilities

• Delight our guests: Respond promptly and professionally to guest inquiries, requests, and concerns
• Offer recommendations: Provide information and handle arrangements for dining, transportation, events, tours, and local attractions
• Coordinate special services: Arrange for medical care, childcare, floral delivery, and other personalized guest needs
• Manage guest communications: Receive and deliver messages, mail, packages, and faxes
• Support VIP guests: Facilitate seamless registration and elevated service for high priority guests
• Promote hotel offerings: Share marketing materials and encourage use of hotel services and programs

Job description

Hilton in Abu Dhabi invites you to join our Hotels team as a Concierge (Emirati). You will brighten guests’ days by delivering memorable experiences and assisting with special requests and services.

Responsibilities include responding to inquiries, recommending dining and transport, coordinating special services, handling messages and deliveries, and supporting VIP guests. The role emphasizes hospitality, integrity, leadership, and teamwork.