Elite Luxury Butler & Personal Concierge

Yosh; Abu Dhabi; On-site; AED 90,000 - 170,000; Full time

Job summary

Yosh in Abu Dhabi seeks a professional Butler to deliver attentive, discreet guest service aligned with hotel standards. You will anticipate needs, coordinate requests with front desk, F&B, housekeeping, and concierge, and ensure a seamless, memorable stay while protecting guest privacy.

You will present a polished image, communicate clearly, and manage multiple requests calmly. Responsibilities include arranging dining, transport, amenities, and in-room services, while maintaining presentation,

Qualifications

• Previous experience in a luxury hospitality or butler/guest relations role is desirable.
• Strong understanding of high-quality guest service and privacy.
• Excellent communication and interpersonal skills, with a courteous, composed approach.

Responsibilities

• Welcome guests and provide personalised assistance throughout their stay.
• Anticipate guest preferences and deliver timely, attentive service.
• Assist with arrival and departure arrangements, including luggage handling and transport coordination.
• Provide information about hotel facilities, services, dining, local attractions, and transport.
• Coordinate guest requests such as dining reservations, in-room dining, laundry, housekeeping, and amenities.
• Prepare guest rooms and suites for arrival and service, checking presentation and supplies.
• Serve refreshments and in-room service following safety and presentation standards.
• Set up and clear dining and in-room service arrangements per hotel procedures.
• Handle guest belongings and requests with care, discretion, and privacy.
• Record guest preferences and share details with authorised colleagues to ensure consistency.
• Respond promptly to guest feedback or concerns and escalate when required.
• Coordinate with housekeeping, front office, F&B, concierge, and other departments to fulfil guest requirements efficiently.
• Monitor supplies, amenities, and service equipment and report replenishment needs.
• Maintain clean, tidy service areas and storage spaces in line with hotel standards.
• Follow hotel procedures for guest safety, confidentiality, and incident reporting.
• Maintain knowledge of hotel services and participate in training and service improvement initiatives.
• Perform other relevant guest service duties as assigned.

Skills

Guest relations

Communication

Discretion

Professionalism

Time management

Job description

Yosh in Abu Dhabi seeks a professional Butler to deliver attentive, discreet guest service aligned with hotel standards. You will anticipate needs, coordinate requests with front desk, F&B, housekeeping, and concierge, and ensure a seamless, memorable stay while protecting guest privacy.

You will present a polished image, communicate clearly, and manage multiple requests calmly. Responsibilities include arranging dining, transport, amenities, and in-room services, while maintaining presentation,