Elegant F&B Hostess - Elevate Guest Experience

Confidential Company; Dubai; Presencial; AED 56 000 - 89 000; Tempo integral

Resumo da oferta

Marriott Hotel Production City, Dubai is seeking a friendly Hostess to meet, greet and seat restaurant guests, ensuring a warm welcome and smooth dining experience.

You will distribute reservations among servers, inform of birthdays, anniversaries, and any special requests, while maintaining an accurate knowledge of menus, prices and daily specials.

This role emphasizes excellent communication, attentiveness to guest needs, and collaboration with supervisors to resolve any issues.

Responsabilidades

• Always answer the phone politely using a friendly tone and being informative.
• Go to the guest at the entrance and welcome them and introduce yourself.
• Once the guests are seated, hand them the menu in their hand and tell them who their server will be.
• If a customer has any questions, it is your responsibility to answer them accurately. Therefore, know your product and price list.
• You must have complete knowledge of all food and beverage menus: The ingredients, the preparation, how items are served and with what, know your prices, know the daily specials.
• Ask the day and date required.
• Ask the time they would like to dine.
• Ask the phone number or room number.
• Ask if there is any special occasion or requirements.
• On departure of a guest, you must make contact with them. Ask them how their evening was and say good-bye.
• If there are any complaints, retrieve a manager or supervisor immediately.

Descrição da oferta de emprego

Marriott Hotel Production City, Dubai is seeking a friendly Hostess to meet, greet and seat restaurant guests, ensuring a warm welcome and smooth dining experience.

You will distribute reservations among servers, inform of birthdays, anniversaries, and any special requests, while maintaining an accurate knowledge of menus, prices and daily specials.

This role emphasizes excellent communication, attentiveness to guest needs, and collaboration with supervisors to resolve any issues.