Guest Experience Host – Dubai Hotel

Avani Hotel Group; Dubai; Presencial; AED 40.000 - 65.000; Jornada completa

Descripción de la vacante

Avani Ibn Battuta Dubai Hotel in Dubai is seeking a Hostess to be the ambassador of the restaurant, greeting guests, managing reservations, and ensuring a warm, efficient service.

You will work as part of the Food & Beverage team, collaborating with colleagues to maintain a clean, covered restaurant, seat guests, and uphold hotel policies with friendly and professional telephone etiquette.

Formación

• Teamwork and collaborative service with colleagues.
• Ability to follow hotel policies and SOPs.
• Strong guest service and greeting skills.

Responsabilidades

• Work as a team with colleagues to ensure timely service and smooth operation.
• Adhere to hotel policies and SOPs for guest service, operation, and grooming.
• Perform every guest interaction in a friendly, welcoming manner.
• Maintain professional telephone etiquette and reservation policies understanding.
• Be familiar with services offered in restaurant and throughout the hotel.
• Greet and seat guests warmly, setting the tone of hospitality.
• Ensure front/restaurant is covered; make entrance welcoming and attractive.
• Check tables are clean and fully set before guests sit.
• Obtain guest feedback and report issues to outlet managers, resolving where possible.
• Pitch in and help in service when needed.
• Collaborate with Cashier and assist during cashier breaks.

Conocimientos

Guest service

Teamwork

Telephone etiquette

Guest interaction

Descripción del empleo

Avani Ibn Battuta Dubai Hotel in Dubai is seeking a Hostess to be the ambassador of the restaurant, greeting guests, managing reservations, and ensuring a warm, efficient service.

You will work as part of the Food & Beverage team, collaborating with colleagues to maintain a clean, covered restaurant, seat guests, and uphold hotel policies with friendly and professional telephone etiquette.