E-Commerce Warehouse Supervisor: Ops & WMS Lead

RNA Resources Group Limited; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Tanqeeb in Dubai seeks a Warehouse Operations Lead to supervise daily e-commerce warehouse activities—including picking, put-away, decanting, replenishment, order processing and dispatch. You will plan manpower, manage capacity and ensure budget adherence to reach productivity targets.

Collaborate with DC Operations, IT and Maintenance to maintain systems and drive optimization of the automated warehouse environment, including Dematic sorters and conveyors.

Qualifications

• 3-5 years in e-commerce warehouse operations, with 1-2 years in a supervisory capacity.
• Experience with Warehouse Management Systems (WMS) and inventory control software.
• Strong understanding of e-commerce fulfillment processes (picking, packing, shipping, returns).
• Degree in Supply Chain Management is a plus.

Responsibilities

• Execute and supervise daily e-commerce warehouse operations (picking, put-away, decanting, replenishment, order processing, dispatch).
• Conduct daily manpower, resource and capacity planning.
• Ensure manpower is deployed within budget and achieve target productivity.
• Coordinate with DC Operations, Maintenance, IT, Documentation, Control Tower and other support functions.
• Ensure SDD and NDD SLAs are achieved and reduce partial order cancellations.
• Develop understanding of automated warehouse environment and Dematic systems; identify optimization opportunities.
• Coordinate with IT and Maintenance to keep systems and equipment available.
• Ensure skilled manpower readiness for peak periods (Ramadan, BTS) via multi-skilling.

Skills

Manpower planning

Supervisory experience

Stakeholder coordination

WMS competence

Inventory control

Process optimization

Analytical thinking

Education

High school diploma

Degree in Supply Chain Management

Tools

Dematic systems

Inventory management software

Job description

Tanqeeb in Dubai seeks a Warehouse Operations Lead to supervise daily e-commerce warehouse activities—including picking, put-away, decanting, replenishment, order processing and dispatch. You will plan manpower, manage capacity and ensure budget adherence to reach productivity targets.

Collaborate with DC Operations, IT and Maintenance to maintain systems and drive optimization of the automated warehouse environment, including Dematic sorters and conveyors.