E-commerce and Marketing specialist - Retail

confidential; Abu Dhabi; On-site; AED 120,000 - 180,000; Full time

Job summary

Confidential in Abu Dhabi is seeking an experienced e-commerce and marketing professional to manage our online store, product listings, images, pricing and promotions. You will drive traffic and online sales through digital campaigns, store merchandising, and social media management.

You will coordinate with warehouse and customer service, analyze campaign results, and optimize budgets while collaborating with GCC markets. Fluency in English and Arabic preferred.

Qualifications

• 3–5 years of relevant e-commerce and marketing experience, preferably within GCC fragrance, beauty, luxury or lifestyle retail.
• Practical experience with Shopify, Meta Ads Manager, Google Ads, Google Analytics and Excel.
• Familiarity with inventory and order-management systems; Microsoft Dynamics 365 experience is an advantage.
• Basic graphic-design skills using Canva, Photoshop or Illustrator.
• Strong planning, analytical and supplier-coordination skills, with evidence of successful campaigns and online sales growth.
• Strong English communication skills; Arabic is highly preferred.

Responsibilities

• Manage the e-commerce website, including product listings, descriptions, images, pricing, promotions and online merchandising.
• Monitor online orders, stock availability and customer enquiries; coordinate with warehouse, delivery and customer-service teams to ensure timely fulfilment.
• Plan and execute digital advertising campaigns to increase traffic, conversion and profitable online sales.
• Manage social media content and campaigns, including content calendars, community engagement and influencer collaborations.
• Develop the annual marketing calendar covering product launches, seasonal campaigns, promotional activities and key GCC occasions.
• Prepare the annual visual merchandising plan and coordinate store displays, campaign implementation and POS materials.
• Coordinate printing and production suppliers, including quotations, artwork, quality checks and delivery deadlines.
• Create basic graphics, banners and social media artwork in line with brand guidelines.
• Monitor marketing expenditure and report on online sales, campaign results and improvement opportunities.

Skills

E-commerce marketing

GCC retail experience

Digital advertising

Social media management

Online merchandising

Analytics

Supplier coordination

English proficiency

Arabic language

Planning

Tools

Shopify

Meta Ads Manager

Google Ads

Google Analytics

Excel

Microsoft Dynamics 365

Canva

Photoshop

Illustrator

Inventory management systems

Job description

Job description

• Manage the e-commerce website, including product listings, descriptions, images, pricing, promotions and online merchandising.
• Monitor online orders, stock availability and customer enquiries; coordinate with warehouse, delivery and customer-service teams to ensure timely fulfilment.
• Plan and execute digital advertising campaigns to increase traffic, conversion and profitable online sales.
• Manage social media content and campaigns, including content calendars, community engagement and influencer collaborations.
• Develop the annual marketing calendar covering product launches, seasonal campaigns, promotional activities and key GCC occasions.
• Prepare the annual visual merchandising plan and coordinate store displays, campaign implementation and POS materials.
• Coordinate printing and production suppliers, including quotations, artwork, quality checks and delivery deadlines.
• Create basic graphics, banners and social media artwork in line with brand guidelines.
• Monitor marketing expenditure and report on online sales, campaign results and improvement opportunities.

Skills

• Ideally 3–5 years of relevant e-commerce and marketing experience, preferably within GCC fragrance, beauty, luxury or lifestyle retail.
• Practical experience with Shopify, Meta Ads Manager, Google Ads, Google Analytics and Excel.
• Familiarity with inventory and order-management systems; Microsoft Dynamics 365 experience is an advantage.
• Basic graphic-design skills using Canva, Photoshop or Illustrator.
• Strong planning, analytical and supplier-coordination skills, with evidence of successful campaigns and online sales growth.
• Strong English communication skills; Arabic is highly preferred.