Dynamics 365 BC ERP Lead & Admin

element MEA; Abu Dhabi; On-site; AED 220,000 - 349,000; Full time

Job summary

element MEA is seeking an ERP Systems Lead / Administrator to own and administer Microsoft Dynamics 365 Business Central Online across the Group. You will provide L1/L2 functional support, oversee SaaS environments, and coordinate with the AMC partner for complex issues.

You will manage user access, security, reporting, and integrations while working with Finance, Procurement, Inventory, Sales, Operations and IT to keep Business Central stable and aligned with group needs across entities.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Business Administration, Accounting, Finance or a related field; demonstrable finance-process literacy is essential.
• Minimum five years of ERP experience including at least three years with Microsoft Dynamics 365 Business Central, preferably Online (SaaS).
• Good functional knowledge of Finance, Purchasing, Sales, Inventory and intercompany processes.
• Experience with the Business Central Administration Center, production and sandbox environments, SaaS updates and extension management.
• Experience managing users, licences, permission sets, security roles and segregation‑of‑duties controls.
• Fluency in English is required; Arabic is strongly preferred.

Responsibilities

• Act as the primary internal administrator and escalation point for Business Central Online across all group entities.
• Investigate incidents, user issues and system errors, resolving them in-house where within scope.
• Maintain a register of incidents, service requests, enhancements and outstanding actions.
• Support month-end and year-end activities where ERP issues affect financial processing or reporting.
• Coordinate extension installation, testing, updating and removal, and assess the impact of updates on extensions and integrations.
• Monitor integrations with banks, third-party applications, Microsoft services and reporting platforms.
• Coordinate ERP governance meetings and track agreed actions.

Skills

Business Central Online

Power BI

Finance processes

User access governance

Vendor management

SaaS administration

Incident management

Intercompany processes

Education

Bachelor's degree in IT / CS / Accounting / Finance

Tools

Power BI

Excel

Power Query

BC Administration Center

Job description

element MEA is seeking an ERP Systems Lead / Administrator to own and administer Microsoft Dynamics 365 Business Central Online across the Group. You will provide L1/L2 functional support, oversee SaaS environments, and coordinate with the AMC partner for complex issues.

You will manage user access, security, reporting, and integrations while working with Finance, Procurement, Inventory, Sales, Operations and IT to keep Business Central stable and aligned with group needs across entities.