Dubai Station Operations Lead

Amazon UAE; Dubai; On-site; AED 100,000 - 156,000; Full time

Job summary

Q-Express Documents Transport in Dubai, United Arab Emirates, is seeking an Operations Specialist - Station Supervision to lead shift execution and coordinate associates at an on-site station. You will maintain safety standards, optimize labor allocation, and ensure timely movement of customer orders through the station network.

Ideal candidates will have logistics experience, strong English communication, and proficiency with MS Word/Excel/Outlook for reporting and coordination.

Qualifications

• Fluency in spoken, written, and reading English is required.
• Professional experience using Microsoft Word, Excel, and Outlook is also necessary for reporting, communication, operational tracking, and routine administrative work.
• Previous team management or supervisory experience is preferred.

Responsibilities

• Supervise on-site shift operations at the assigned station in Dubai.
• Create and maintain a safe working environment by identifying risks and acting on safety improvement opportunities.
• Manage, coach, and train associates to support consistent operational performance and customer service.
• Ensure customer orders are processed and fulfilled according to required quality and safety standards.
• Communicate important shift information clearly to frontline managers, operators, and relevant support teams.
• Monitor labor requirements throughout each shift and adjust associate allocation according to workload, forecasts, and operating plans.
• Respond quickly to deviations in productivity, staffing, process readiness, or customer-facing performance.
• Coordinate with support functions and other departments to address recurring operational challenges.
• Maintain process-area readiness and support disciplined application of 5S workplace organization practices.
• Work with training, safety, and operational support teams to strengthen associate capability and station performance.
• Review operational data to identify logistics and supply chain bottlenecks.
• Use analysis and practical problem solving to improve workflow, productivity, and process reliability.
• Support implementation of process optimization initiatives at station level.
• Escalate significant operational risks or performance concerns to appropriate management.
• Help ensure shift plans and forecasts are delivered while maintaining employee safety, service quality, and operational discipline.

Skills

Station supervision

Shift management

Labor allocation

Safety management

5S practices

Data analysis

Process optimization

Stakeholder communication

Frontline operations management

Performance monitoring

Problem solving

Education

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Q-Express Documents Transport in Dubai, United Arab Emirates, is seeking an Operations Specialist - Station Supervision to lead shift execution and coordinate associates at an on-site station. You will maintain safety standards, optimize labor allocation, and ensure timely movement of customer orders through the station network.

Ideal candidates will have logistics experience, strong English communication, and proficiency with MS Word/Excel/Outlook for reporting and coordination.