Operations Lead: Build & Scale Fast-Delivery Service

Amazon; Dubai; On-site; AED 90,000 - 130,000; Full time

Job summary

Q-Express Documents Transport in Dubai seeks an Operations Lead to design and scale a new service across MENA. You will manage end-to-end site operations, drive performance, and shape how we serve customers with strategic operational excellence.

You will supervise daily throughput, meet customer-facing metrics while controlling costs, and implement training plans for associates. This role offers rapid impact within a fast-growing team.

Qualifications

• High School diploma.
• Experience in a logistics/operations environment.

Responsibilities

• Manage end-to-end operations for one large site or multiple smaller sites, supervising store operations.
• Meet customer-facing metrics while maintaining cost targets and ensuring safety and morale of the team.
• Drive performance management; plan and implement training and development for associates.
• Continuously improve operations processes to sustain high performance.
• Conduct daily 4M and 5S audits for stores.
• Stand-in for Area Manager.

Education

High School diploma

Job description

Q-Express Documents Transport in Dubai seeks an Operations Lead to design and scale a new service across MENA. You will manage end-to-end site operations, drive performance, and shape how we serve customers with strategic operational excellence.

You will supervise daily throughput, meet customer-facing metrics while controlling costs, and implement training plans for associates. This role offers rapid impact within a fast-growing team.