Dubai Retail Sales Pro - Customer Experience

Skatch; Dubai; On-site; AED 50,000 - 73,000; Full time

Job summary

Al-Futtaim Group in Dubai seeks a Retail Sales Representative to engage customers, drive sales, and maintain a welcoming shopping environment. You will guide product selection, process POS transactions, and uphold pricing and presentation standards across the store.

The role emphasizes customer engagement, accurate transactions, and support for management with daily store operations. Candidates should have 1–2 years in retail and strong communication skills.

Qualifications

• High School Degree or equivalent qualification.
• Minimum 1-2 years of retail sales experience.
• Strong verbal communication and interpersonal skills.
• Demonstrated customer service capability in a face-to-face retail environment.
• Experience using Point of Sale systems.
• Ability to learn and communicate detailed product information.
• Comfortable working against weekly sales goals.

Responsibilities

• Approach arriving customers promptly and provide a friendly, professional welcome.
• Identify customer needs through active conversation and recommend relevant products based on preferences.
• Maintain knowledge of merchandise, pricing, and current offers to provide accurate information.
• Assist customers throughout their visit and provide timely follow-up when needed.
• Complete customer purchases accurately and efficiently through the POS system.
• Support inventory activities and ensure store standards are maintained.

Skills

Retail sales

Customer experience

Customer service

Product consultation

Product information

POS systems

Cashier duties

Sales targets

Education

High School Degree or equivalent qualification

Tools

POS systems

Job description

Al-Futtaim Group in Dubai seeks a Retail Sales Representative to engage customers, drive sales, and maintain a welcoming shopping environment. You will guide product selection, process POS transactions, and uphold pricing and presentation standards across the store.

The role emphasizes customer engagement, accurate transactions, and support for management with daily store operations. Candidates should have 1–2 years in retail and strong communication skills.