Dubai Order Fulfillment Specialist (Fragrance)

Caliberly; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

Caliberly is seeking an Order Processing Specialist in Dubai, UAE to manage end-to-end order processing, coordination with sales, logistics, warehouse and finance, and ensure timely delivery to customers and partners. The role requires accuracy, strong organizational skills, and ability to handle multiple orders in an international environment.

Responsibilities include verifying orders, entering data into ERP, monitoring status, and resolving discrepancies.

Qualifications

• Bachelor's degree in Business Administration, Supply Chain Management, Logistics, Commerce, or related field.
• 3–5 years of experience in order processing, order management, sales administration, or supply chain coordination.
• Experience in fragrance, cosmetics, beauty, FMCG, luxury goods, retail distribution or similar environment preferred.
• Hands-on experience with ERP systems such as SAP, Oracle, Microsoft Dynamics or equivalent.
• Strong understanding of sales order processing, inventory coordination, invoicing, and delivery documentation.
• Experience coordinating with distributors, international customers, warehouses and logistics partners is an advantage.
• Proficiency in MS Excel and other Microsoft Office applications.
• Strong written and verbal communication skills in English.

Responsibilities

• Process customer purchase orders accurately and within established timelines.
• Verify product codes, quantities, pricing, discounts, delivery terms and customer details before entry.
• Enter and maintain sales orders in ERP systems with complete information.
• Monitor order progress from receipt to delivery and resolve discrepancies.
• Coordinate with sales, logistics, warehouse and finance teams for timely fulfilment.
• Prepare order confirmations, delivery notes and invoices; assist with invoicing and billing discrepancies.

Skills

End-to-end order processing

MS Excel

Communication in English

Time management

Education

Bachelor's degree in related field

Tools

SAP

Oracle

Microsoft Dynamics

Job description

Caliberly is seeking an Order Processing Specialist in Dubai, UAE to manage end-to-end order processing, coordination with sales, logistics, warehouse and finance, and ensure timely delivery to customers and partners. The role requires accuracy, strong organizational skills, and ability to handle multiple orders in an international environment.

Responsibilities include verifying orders, entering data into ERP, monitoring status, and resolving discrepancies.