Dubai Luxury Pool & Beach Manager

Ennismore; Dubai; Sur place; AED 279 000 - 446 000; Plein temps

Avantages offerts par ce poste

Career progression

Global brand exposure

Collaborative culture

Rewarding environment

Diverse brand experience

Learning opportunities

Résumé du poste

Delano Dubai, operated by Ennismore, seeks a Pool & Beach Manager to lead pool and beach operations, delivering exceptional guest experiences in a luxury resort setting.

You will oversee daily operations, manage loungers, cabanas, reservations, and coordinate with F&B, Housekeeping, Engineering, Security; lead a high-energy team.

Experience in luxury hospitality and strong leadership, communication, and organizational skills required; the role offers growth within a global brand.

Qualifications

• Previous experience in a Pool & Beach Manager, Beach Club Manager, Assistant Outlet Manager or similar leadership role within a luxury hotel, resort or premium lifestyle venue.
• Strong understanding of luxury pool and beach operations, guest experience & service standards.
• A natural leader who can motivate teams, build relationships & lead by example.
• Excellent communication, interpersonal & guest recovery skills.
• Commercial awareness, with an understanding of revenue opportunities and operational efficiency.
• Confident working in a fast-paced, high-energy environment.
• Strong organisational skills, attention to detail & a proactive approach to problem-solving.

Responsabilités

• Oversee the daily operations of our pool & beach areas, ensuring a seamless, elevated guest experience.
• Create a welcoming, vibrant atmosphere that reflects Delano's distinctive personality & service philosophy.
• Maintain exceptional standards of presentation, cleanliness, comfort & guest safety.
• Anticipate guest needs, handle feedback with confidence & ensure every interaction feels personal.
• Coordinate closely with Food & Beverage, Housekeeping, Engineering, Security & other operational teams.
• Ensure smooth management of loungers, cabanas, reservations, guest arrivals & peak-period operations.
• Lead, coach & inspire the pool and beach team to deliver consistently exceptional service.
• Build a positive, collaborative team culture where colleagues feel empowered to take ownership of the guest experience.
• Oversee team scheduling, training, performance & day-to-day operational briefings.
• Identify development opportunities & support the growth of team members.
• Work closely with the Food & Beverage team to maximise pool and beach revenue opportunities.
• Support the development of guest experiences, promotions & seasonal initiatives.
• Monitor operational performance, guest feedback & service standards, identifying opportunities for improvement.
• Ensure compliance with health, safety, hygiene & emergency response procedures.

Connaissances

Leadership

Guest experience

Communication

Organisational skills

Flexibility

Description du poste

Delano Dubai, operated by Ennismore, seeks a Pool & Beach Manager to lead pool and beach operations, delivering exceptional guest experiences in a luxury resort setting.

You will oversee daily operations, manage loungers, cabanas, reservations, and coordinate with F&B, Housekeeping, Engineering, Security; lead a high-energy team.

Experience in luxury hospitality and strong leadership, communication, and organizational skills required; the role offers growth within a global brand.