Pool & Beach Manager

Ennismore; Dubai; On-site; AED 279,000 - 446,000; Full time

Benefits offered by this job

Career progression

Global brand exposure

Collaborative culture

Rewarding environment

Diverse brand experience

Learning opportunities

Job summary

Delano Dubai, operated by Ennismore, seeks a Pool & Beach Manager to lead pool and beach operations, delivering exceptional guest experiences in a luxury resort setting.

You will oversee daily operations, manage loungers, cabanas, reservations, and coordinate with F&B, Housekeeping, Engineering, Security; lead a high-energy team.

Experience in luxury hospitality and strong leadership, communication, and organizational skills required; the role offers growth within a global brand.

Qualifications

• Previous experience in a Pool & Beach Manager, Beach Club Manager, Assistant Outlet Manager or similar leadership role within a luxury hotel, resort or premium lifestyle venue.
• Strong understanding of luxury pool and beach operations, guest experience & service standards.
• A natural leader who can motivate teams, build relationships & lead by example.
• Excellent communication, interpersonal & guest recovery skills.
• Commercial awareness, with an understanding of revenue opportunities and operational efficiency.
• Confident working in a fast-paced, high-energy environment.
• Strong organisational skills, attention to detail & a proactive approach to problem-solving.

Responsibilities

• Oversee the daily operations of our pool & beach areas, ensuring a seamless, elevated guest experience.
• Create a welcoming, vibrant atmosphere that reflects Delano's distinctive personality & service philosophy.
• Maintain exceptional standards of presentation, cleanliness, comfort & guest safety.
• Anticipate guest needs, handle feedback with confidence & ensure every interaction feels personal.
• Coordinate closely with Food & Beverage, Housekeeping, Engineering, Security & other operational teams.
• Ensure smooth management of loungers, cabanas, reservations, guest arrivals & peak-period operations.
• Lead, coach & inspire the pool and beach team to deliver consistently exceptional service.
• Build a positive, collaborative team culture where colleagues feel empowered to take ownership of the guest experience.
• Oversee team scheduling, training, performance & day-to-day operational briefings.
• Identify development opportunities & support the growth of team members.
• Work closely with the Food & Beverage team to maximise pool and beach revenue opportunities.
• Support the development of guest experiences, promotions & seasonal initiatives.
• Monitor operational performance, guest feedback & service standards, identifying opportunities for improvement.
• Ensure compliance with health, safety, hygiene & emergency response procedures.

Skills

Leadership

Guest experience

Communication

Organisational skills

Flexibility

Job description

34JF+R5G - Bluewaters Island - Dubai - United Arab Emirates

Ennismore, the fastest-growing lifestyle and leisure hospitality company, is bringing the iconic Delano brand to the UAE for the first time. When Delano South Beach arrived on the Miami scene in 1995, it introduced an entirely fresh take on 5-star luxury and marked the inception of lifestyle hospitality. Delano was celebrated for its blend of timeless elegance, modern design, and vibrant energy; it became the social hub, bringing together the who’s who of the fashion and entertainment world. Guided by the same principles that propelled the original Delano to icon status, Delano Dubai will usher in a new era of sophisticated style and elevated service to the UAE.

Located on the pristine shores of Bluewaters Island, the Delano Dubai resort will boast an array of luxury rooms and suites, four exceptional culinary and mixology experiences, an ocean front swimming pool and a wellness studio.

Job Description

The Opportunity

At Delano Dubai, we believe exceptional hospitality is about creating experiences that feel effortless, memorable & distinctly personal.

We're looking for a passionate, confident & hands-on Pool & Beach Manager to lead our pool and beach operations, creating an atmosphere where exceptional service, attention to detail & vibrant energy come together.

This is an exciting opportunity for a hospitality professional who understands luxury lifestyle experiences, leads with personality & knows how to create memorable moments for every guest.

What You'll Be Doing

Guest Experience & Operations

Oversee the daily operations of our pool & beach areas, ensuring a seamless, elevated guest experience.

Create a welcoming, vibrant atmosphere that reflects Delano's distinctive personality & service philosophy.

Maintain exceptional standards of presentation, cleanliness, comfort & guest safety.

Anticipate guest needs, handle feedback with confidence & ensure every interaction feels personal.

Coordinate closely with Food & Beverage, Housekeeping, Engineering, Security & other operational teams.

Ensure smooth management of loungers, cabanas, reservations, guest arrivals & peak-period operations.

Lead, coach & inspire the pool and beach team to deliver consistently exceptional service.

Build a positive, collaborative team culture where colleagues feel empowered to take ownership of the guest experience.

Oversee team scheduling, training, performance & day-to-day operational briefings.

Identify development opportunities & support the growth of team members.

Commercial & Operational Excellence

Work closely with the Food & Beverage team to maximise pool and beach revenue opportunities.

Support the development of guest experiences, promotions & seasonal initiatives.

Monitor operational performance, guest feedback & service standards, identifying opportunities for improvement.

Ensure compliance with health, safety, hygiene & emergency response procedures.

Why Join Us

At Delano, you'll be part of a team that brings a fresh perspective to luxury hospitality, where creativity, individuality & genuine connections are celebrated.

You'll have the opportunity to lead one of Dubai's distinctive beachfront experiences, shape memorable guest moments & grow your career within a global family of hospitality brands.

Bring your personality. Lead with confidence. Create experiences worth remembering.

Qualifications

What We're Looking For

Previous experience in a Pool & Beach Manager, Beach Club Manager, Assistant Outlet Manager or similar leadership role within a luxury hotel, resort or premium lifestyle venue.

Strong understanding of luxury pool and beach operations, guest experience & service standards.

A natural leader who can motivate teams, build relationships & lead by example.

Excellent communication, interpersonal & guest recovery skills.

Commercial awareness, with an understanding of revenue opportunities and operational efficiency.

Confident working in a fast-paced, high-energy environment.

Strong organisational skills, attention to detail & a proactive approach to problem-solving.

Flexibility to work shifts, weekends & public holidays as required.

Additional Information

Why Join Us:

• The opportunity to embark on an exciting career in a company that is taking off!
• Ennismore’s values and fast-growing environment
• The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture
• The opportunity to challenge the norm and work in a rewarding environment, building global brand
• Lots of opportunity to progress and switch it up as part of a global family of brands
• Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work