Dubai Logistics Exec: Delivery Partners Performance

Amazon UAE; Dubai; On-site; AED 100,440 - 156,240; Full time

Job summary

Amazon UAE is seeking a Logistics Executive - Delivery Partners in Dubai to oversee the Delivery Service Partner network, monitor performance, ensure compliance, and drive improvements across the last-mile delivery program.

The role emphasizes relationship management, data-driven analysis, and cross-functional collaboration to sustain delivery reliability and scalable growth within the regional DSP network.

Qualifications

• Bachelor's degree required.
• Fluent ability to speak, read, and write in English.
• Experience supporting logistics, transportation, delivery, or partner-management operations is advantageous.

Responsibilities

• Manage day-to-day relationships with assigned Delivery Service Partners.
• Act as the primary coordination point between Amazon teams and partner businesses.
• Monitor program performance across delivery operations, service quality, compliance, and business health.
• Own the network compliance score for associated partner accounts.
• Identify strengths, weaknesses, risks, and improvement opportunities within transportation operations.
• Investigate operational issues affecting delivery performance, partner compliance, or customer experience.
• Coordinate with internal stakeholders to resolve partner and network-level problems.
• Map business requirements and document existing transportation workflows.
• Analyze operational processes and recommend scalable solutions.
• Prepare functional specifications for process, system, or reporting improvements.
• Develop and maintain performance metrics, scorecards, forecasts, and executive updates.
• Analyze operational data to identify trends, recurring barriers, and potential efficiency gains.
• Support budgeting, forecasting, and performance-planning activities.
• Conduct detailed reviews of partner performance and recommend corrective actions.
• Work with DSP owners as a trusted adviser on business planning, operational strategy, and risk management.
• Help partners understand Amazon standards, performance expectations, and compliance requirements.
• Track agreed improvement plans and confirm actions are completed within required timelines.
• Escalate significant operational, compliance, or business continuity concerns.
• Research industry practices and apply relevant insights to logistics challenges.
• Prepare clear reports and presentations for management and partner review meetings.
• Promote consistent communication and collaboration across delivery, finance, operations, and partner-management teams.
• Support continuous improvement initiatives across the last-mile delivery network.

Skills

Logistics operations

Delivery Partner Management

Delivery Service Partners

Last-mile delivery

Transportation operations

Partner relationship management

Network compliance

Performance monitoring

Operational analysis

Business process mapping

Workflow analysis

Functional specifications

Performance metrics

Executive reporting

Forecasting

Budgeting

Data analysis

Root‑cause analysis

Issue resolution

Stakeholder coordination

Business planning

Compliance management

Continuous improvement

Microsoft Office

Partner performance reviews

Delivery network operations

Customer experience

Risk identification

Education

Bachelor's degree

Job description

Amazon UAE is seeking a Logistics Executive - Delivery Partners in Dubai to oversee the Delivery Service Partner network, monitor performance, ensure compliance, and drive improvements across the last-mile delivery program.

The role emphasizes relationship management, data-driven analysis, and cross-functional collaboration to sustain delivery reliability and scalable growth within the regional DSP network.