Delivery Partner Operations Specialist

Amazon UAE; Dubai; On-site; AED 150,000 - 210,000; Full time

Job summary

Q Express Documents Transport LLC – Dubai South Branch is seeking a Logistics Executive to support Amazon's Delivery Partner Management in Dubai, UAE. You will manage relationships with Amazon DSPs, monitor operations, evaluate partner performance, and drive improvements across the delivery network.

The role requires strong communication, analytical skills, and collaboration with internal teams and external partners to optimize transportation operations and partner performance.

Qualifications

• Bachelor's degree or equivalent in a relevant field.
• Fluent written and spoken English.
• Experience in customer-facing roles within logistics or supply chain.
• Experience with logistics operations is a plus.

Responsibilities

• Monitor delivery partner program performance and key operational metrics.
• Coordinate with internal teams and Delivery Service Partners to resolve issues.
• Analyze workflows to identify gaps and improvement opportunities.
• Prepare operational updates and insights for stakeholders.
• Support partner Relationship management and compliance initiatives.
• Contribute to data-driven decisions and performance reporting.

Skills

English fluency

Customer-facing experience

Logistics operations

Data analysis

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Q Express Documents Transport LLC – Dubai South Branch is seeking a Logistics Executive to support Amazon's Delivery Partner Management in Dubai, UAE. You will manage relationships with Amazon DSPs, monitor operations, evaluate partner performance, and drive improvements across the delivery network.

The role requires strong communication, analytical skills, and collaboration with internal teams and external partners to optimize transportation operations and partner performance.