Dubai IT Support & Systems Specialist

HCL Technologies Limited; Dubai; On-site; AED 89,000 - 134,000; Full time

Job summary

HCL Technologies Limited in Dubai is seeking an IT Officer to provide frontline technical support, maintain IT infrastructure, and ensure the smooth operation of hardware, software, networks, and business systems. The successful candidate will troubleshoot technical issues, support end users, and help maintain the security and reliability of the organization's IT environment.

The role requires diagnosing issues, supporting end users, applying system updates, backups, and coordinating with

Qualifications

• Bachelor's degree or diploma in Information Technology, Computer Science, or related field.
• Good knowledge of Windows, Microsoft 365, networking, and IT security principles.
• Strong troubleshooting, communication, and problem-solving skills.
• Relevant certifications (CompTIA, Microsoft, Cisco) are an advantage.

Responsibilities

• Provide first-line technical support to users for hardware, software, and network issues.
• Install, configure, and maintain computers, printers, and other IT equipment.
• Monitor and maintain network, systems, and cybersecurity controls.
• Manage user accounts, access rights, and IT assets.
• Perform system updates, backups, and routine maintenance.
• Coordinate with vendors and service providers when required.
• Document IT incidents, solutions, and inventory records.

Skills

Windows

Microsoft 365

Networking

IT Security

Education

Bachelor's degree in Information Technology

Diploma in Information Technology

Job description

HCL Technologies Limited in Dubai is seeking an IT Officer to provide frontline technical support, maintain IT infrastructure, and ensure the smooth operation of hardware, software, networks, and business systems. The successful candidate will troubleshoot technical issues, support end users, and help maintain the security and reliability of the organization's IT environment.

The role requires diagnosing issues, supporting end users, applying system updates, backups, and coordinating with